Job Details
Job Location: Chattanooga Metro Airport - Chattanooga, TN 37421
Position Type: Part Time
Salary Range: $15.00 - $15.00 Hourly
Job Shift: AnyWeekend
Pay Rate: $15/hour
Schedule
- Part-time
- Weekend availability required
- Shifts scheduled between 4:00 AM and 9:00 PM
Overview
The Valet Attendant is responsible for parking and retrieving customer vehicles in a timely fashion and providing excellent customer service. This position is responsible for being the customer’s first and last impression of the airport and is thus held to a high standard.
Key Responsibilities
- Arrive promptly to ensure that no customers miss their flights because there was not one available to assist with their vehicle
- Inspect every vehicle before processing the vehicle and verifying the transaction with the customer. One inspection will be for damage and the other according to TSA requirements
- Maintain a professional appearance. All employees will be expected to abide by the uniform policy.
- Drive with utmost care, operating the customer’s vehicle safely and cautiously.
- Maintain confidentiality with regards to our client
- Provide friendly and courteous customer service, always remembering to use “Please” and “Thank you” when addressing customers and the client
- Assist with unloading luggage from the vehicles, ensuring to lift properly and use caution as to not damage anything
- Ensure that the customer does not leave for their flight until you have completed your inspection and properly processed their transaction including sending them a text. Make sure that you have the key for the ignition and a key to unlock/lock the doors as well.
- Follow any location specific procedures for valet parking at all times
- Account for all vehicles and keys to those vehicles at the end of your shift.
- Maintain clean areas around the valet stand and parking areas.
- Open doors for drivers and passengers when possible.
- Handle all customer inquiries and complaints quickly and efficiently.
- Other duties as assigned
QualificationsRequirements
- High School Education or equivalent required
- 1 year of previous experience as a valet attendant is preferred
- Excellent customer service skills
- Excellent written and oral communication skills
- Ability to operate both manual and automatic transmission vehicles
- Must be able to pass a background screening
- Valid Driver’s License required
Parking Concepts, Inc. is an Equal Opportunity and affirmative action Employer – Minorities/Females/Veterans/Individual with a Disability/Sexual Orientation/Gender Identity.