CH Housing Manager

Pacific Retirement Services; Portland (OR); On-site; USD 39,054 - 40,225; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off (PTO)

401(k) with Employer Match

Opportunities for professional development

Job summary

Pacific Retirement Services is looking for a Community Housing Manager in Portland, Oregon, to oversee daily operations and ensure regulatory compliance at Woodland Heights Retirement Community. You will serve as the primary point of contact for residents, manage occupancy processes, and maintain community standards.

The ideal candidate has at least three years of property management experience and knowledge of HUD regulations. Competitive pay and comprehensive benefits are offered.

Qualifications

• Minimum of three years of experience in property management, office management, or a related field.
• Knowledge of HUD regulations (4350.3), tenant/landlord law, and affordable housing programs.
• Ability to maintain confidentiality and build positive relationships with residents and staff.

Responsibilities

• Serve as the primary point of contact for residents, applicants, and visitors.
• Ensure compliance with HUD regulations and Community Housing policies.
• Manage occupancy processes including certifications and recertifications.

Skills

Organizational skills

Interpersonal skills

Administrative skills

Proficiency with computer systems

Education

Certified Occupancy Specialist (COS) certification

Job description

Overview

Woodland Heights Retirement Community provides quality, affordable housing for seniors in Portland, Oregon—a city rich in culture with access to theaters, sporting events, and an excellent public transportation system. Our clean, comfortable, and secure four‑story community features modern amenities and a welcoming environment that supports independence and connection. We are seeking a Community Housing Manager to oversee daily operations, ensure regulatory compliance, and foster a positive experience for residents, staff, and visitors.

What You’ll Be Doing

• Serve as the primary point of contact for residents, applicants, and visitors while maintaining a professional, welcoming office environment.
• Ensure compliance with HUD regulations and Community Housing policies, maintaining program integrity and accurate documentation.
• Coordinate apartment move‑ins, move‑outs, and transfers while working closely with maintenance and support teams.
• Manage occupancy processes including certifications, recertifications, and Housing Assistance Payment Schedules (HAPS).
• Maintain resident files, collect rent payments, manage deposits, and ensure accurate financial records.
• Oversee daily building operations by coordinating maintenance, janitorial, and office functions to ensure a safe, clean, and well‑maintained community.
• Communicate regularly with residents through notices, bulletins, and meetings to promote engagement and keep residents informed.
• Organize and facilitate resident meetings and activities to build community and enhance resident satisfaction.

Pay: $28.35 - $29.20 / hr DOE

About You

• Certified Occupancy Specialist (COS) certification or ability to obtain within 15 months of hire.
• Knowledge of HUD regulations (4350.3), tenant/landlord law, and affordable housing programs.
• Minimum of three years of experience in property management, office management, or a related field.
• Strong organizational, administrative, and interpersonal skills.
• Proficiency with computer systems and office applications.
• Ability to maintain confidentiality and build positive relationships with residents and staff.

Benefits

• Medical Insurance: Choose from multiple plans for you and your dependents.
• Dental & Vision Insurance options.
• Paid Time Off (PTO): Use it as you earn it or choose PTO+ for additional pay.
• 401(k) with Employer Match.
• Opportunities for professional development and training.
• Employee and resident appreciation programs.

If you are organized, service‑driven, and passionate about supporting a welcoming and well‑managed community, we encourage you to apply and join the Woodland Heights team!