CH-47 Field Service Representative

Boeing; Ridley Park (Delaware County); On-site; USD 92,000 - 124,000; Full time

Benefits offered by this job

Relocation assistance

Benefits package

Job summary

Boeing is seeking an Experienced Field Service Representative to provide technical field support for CH47 helicopters, beginning in Ridley Park, PA, with eventual relocation to international assignments such as Korea. The role requires travel, international deployment readiness, and strong customer-facing skills in a fast-paced, global environment.

Successful candidates will troubleshoot multiple systems, train customers, and coordinate with internal teams to resolve complex issues.

Qualifications

• Minimum of 5 years of experience maintaining US Army CH-47/MH-47 or International variant Chinooks
• Willing to deploy/travel domestically and internationally on short notice
• Willing to relocate domestically and internationally
• Must possess a current US Passport

Responsibilities

• Perform troubleshooting procedures for multiple systems
• Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale
• Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems
• Resolves maintenance and operational issues
• Interprets technical documents and monitors product performance
• Develop and conduct ad hoc training in an informal/on-the-job training environment
• Respond to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
• Collaborate with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
• Collect technical data and evaluates maintenance procedures to address potential support issues
• Manage field office resources and maintains company presence
• Prepare and submits required data using various reporting methods using strong written and oral communication skills
• Able to interface with all levels of customer organizations
• Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues
• Familiar with MS office and capable of concise reporting and remote communications
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required

Skills

Troubleshooting

Field support

Customer focus

Documentation

Communication

Travel readiness

MS Office

Job description

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. This position will start in Ridley Park, Pennsylvania and transition to Icheon, South Korea.
A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter.
This position may be located at various global locations. The position will initially start in Ridley Park, PA for training and eventually transition to an assignment as dictated by contract requirements. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:

• Perform troubleshooting procedures for multiple systems
• Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale
• Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance
• Develop and conduct ad hoc training in an informal/on-the-job training environment
• Respond to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
• Collaborate with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
• Collect technical data and evaluates maintenance procedures to address potential support issues
• Manage field office resources and maintains company presence
• Prepare and submits required data using various reporting methods using strong written and oral communication skills
• Able to interface with all levels of customer organizations
• Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues
• Familiar with MS office and capable of concise reporting and remote communications
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required

Basic Qualifications (Required Skills/Experience):

• Minimum of 5 years of experience maintaining US Army CH-47/MH-47 or International variant Chinooks
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
• Must possess a current US Passport

Ex-Pat Information:

• Candidate must be able to obtain a work visa, depending on requirements of the country
• Candidate must be able to meet the cultural requirements of the country, as applicable
• Employment is contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country
• Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned

Relocation: Relocation benefits will be provided only to the international assignment.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $91,800 - $124,200.
Applications for this position will be accepted until Oct. 01, 2026.

Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R.

• 120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 1st shift

Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.