CGO Operations Specialist

weis; Muncy (Lycoming County); On-site; USD 17,000 - 21,000; Full time

Job summary

Weis Markets is seeking a retail associate in the United States to greet customers, provide courteous service, and assist departments to resolve concerns promptly. You will maintain CGO system integrity, balance on-hand issues, and stay current with store technology and reporting requirements.

The role involves daily pick lists, out-of-stock and overstock investigations, planogram updates, and ensuring health and safety standards are met. Equal opportunity employer with ongoing store duties.

Qualifications

• Education and/or Experience High school education or GED.
• No prior experience required.
• Two (2) years or more retail grocery experience is preferred.

Responsibilities

• Greets all customers and provide them with prompt, courteous service, and assistance associates to help resolve customer concerns promptly, in a polite and professional manner.
• Work cooperatively and maintain an open line of communication with applicable departments in the store including Store Management team, Department Managers, and Night Crew.
• Maintains integrity of the CGO system throughout the entire store. Balance on hand issue investigation and resolution.
• Understand and utilize all required applications and current technology as relates to CGO Operations.
• Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
• Complete and make appropriate decisions based on all applicable reports to ensure optimum profitability.
• Responsible to creating daily pick list for all departments.
• Responsible to perform daily Out of Stock counts, investigates the reason(s) for the out-of-stock condition.
• Investigate overstock items from previous deliveries to resolve miss-picks or forecasting issues.
• Creates secondary display settings within CGO as directed by Store Manager.
• Identifies planogram integrity issues and works to resolve by communicating effectively with other departments as needed to provide updates or changes.
• Assists with the signage of out-of-stock merchandise to reflect company standards.
• Maintain "Blue Chip" program of secondary product locations to assist co-workers in the replenishment process.
• Review of salvage and transfer processes to assure accurate balance on hand.
• Works with the Regional CGO analyst to resolve issues and concerns regarding out-of-stock conditions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations.
• Responsible for utilization of all company provided PPE.

Education

High school diploma or GED

Job description

Weis Markets is seeking a retail associate in the United States to greet customers, provide courteous service, and assist departments to resolve concerns promptly. You will maintain CGO system integrity, balance on-hand issues, and stay current with store technology and reporting requirements.

The role involves daily pick lists, out-of-stock and overstock investigations, planogram updates, and ensuring health and safety standards are met. Equal opportunity employer with ongoing store duties.