CGO Coordinator

010 Weis Markets, Inc.; North Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Weis Markets in North Carolina is seeking a CGO Operations Associate to greet customers, process orders and support inventory accuracy in a fast-paced grocery environment.

You will work with store teams to maintain balance on hand, run reports, and help ensure compliance with safety and company policies. Prior retail grocery experience is preferred; We value teamwork and customer focus.

Qualifications

• High school education or GED required.
• No prior experience required (entry level).
• Two or more years retail grocery experience preferred.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Follow company policies to increase customer satisfaction.
• Maintain CGO system integrity across the store.
• Prepare daily pick lists and investigate out-of-stock conditions.
• Ensure reports are accurate and retained per policy.
• Assist with signage of out-of-stock merchandise.
• Collaborate with store management and departments as needed.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or GED

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 62 East Shirley Street Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets all customers and provide them with prompt, courteous service, and assistance associates to help resolve customer concerns promptly, in a polite and professional manner.
• Follows company policy relating to increase customer satisfaction.
• Work cooperatively and maintain an open line of communication with applicable departments in the store including Store Management team, Department Managers, and Night Crew.
• Maintains integrity of the CGO system throughout the entire store.
• Balance on hand issue investigation and resolution.
• Understand and utilize all required applications and current technology as relates to CGO Operations.
• Understand and stay up to date with new and current technology.
• Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
• Complete and make appropriate decisions based on all applicable reports to ensure optimum profitability (i.e., overnight order lists, load in-aisle audits for the day, commodity pack out reports, negative inventory reports).
• Responsible to creating daily pick list for all departments.
• Responsible to perform daily Out of Stock counts, investigates the reason(s) for the out-of-stock condition.
• Investigate overstock items from previous deliveries to resolve miss-picks or forecasting issues.
• Creates secondary display settings within CGO as directed by Store Manager.
• Identifies planogram integrity issues and works to resolve by communicating effectively with other departments as needed to provide updates or changes.
• Assists with the signage of out-of-stock merchandise to reflect company standards.
• Identifies and corrects inaccuracies of balance on-hands.
• Maintain “Blue Chip” program of secondary product locations to assist co-workers in the replenishment process.
• Review of salvage and transfer processes to assure accurate balance on hand.
• Works with the Regional CGO analyst to resolve issues and concerns regarding out-of-stock conditions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE).
• Including but not limited to cut resistance gloves, safety cutters, company sponsored footwear, etc.
• Performs other staff duties as required.
• May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

• Indirectly supervises associates working in the department.
• Specific number of associates depends upon store size.

QUALIFICATION REQUIREMENTS

• Education and/or Experience High school education or general education degree (GED).
• No prior experience required.
• Two (2) years or more retail grocery experience is preferred.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!