CFS Manager- Mercedes-Benz Fremont

AutoNation; Fremont (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k matching

Health insurance

Maternity benefits

Associate discounts

Job summary

AutoNation is seeking an experienced Finance & Insurance (F&I) Manager to lead credit decisions, liaise with lenders, and bridge gaps in the sales process during vehicle purchases.

You will welcome customers, build lasting relationships, assess financing options, and present transparent pricing menus while ensuring regulatory compliance and superior customer service.

Qualifications

• High school diploma or equivalent required.
• Demonstrated ability to deliver exceptional customer service.
• Ability to set and achieve sales targets and goals.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Experience with technology and automotive financing a plus.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Develop relationships with customers and employees to understand financing needs.
• Present transparent pricing and financing options to customers.
• Process finance transactions and ensure compliance with state and federal laws.
• Follow up with customers to ensure satisfaction and referrals.
• Aim to meet and exceed targeted sales goals.

Skills

Customer service

Goal setting

Communication

Detail oriented

Organizational skills

Sales experience

Tech savvy

Education

High school diploma or equivalent

Tools

CRM software

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.

Lead the Future of Automotive Retail.

At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.

Why You’ll Love Working Here

• National scale with entrepreneurial spirit
• Inclusive culture and diverse leadership
• Competitive compensation and benefits
• Opportunities to make a real impact
• Our values and culture

What We’re Looking For

• Proven leadership experience
• Strategic thinking and execution skills
• Passion for innovation and people development

Explore leadership opportunities at AutoNation today.

What will I do every day?

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
• Work directly with our employees and customers to develop relationships
• Determine customer financing needs and payment options based on a consultative interview process
• Present a fully transparent pricing menu to customers detailing their financing options and products
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
• Follow up with customers to ensure satisfaction
• Build rapport with customers to create a base of referrals
• Set and achieve targeted sales goals
• Gain superior product knowledge to effectively help customers
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
• Provide an exceptional customer experience to drive loyalty
• What are the requirements for the F&I Manager?
• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Highly detail-oriented and organized
• Prior sales experience preferred but not required
• Demonstrated communication, consultative, interpersonal and organizational skills
• Experience and desire to work with technology
• Why should I come work for AutoNation?
• You want to work for a car dealer that has a strong moral compass and treats all its associates with respect

This position pays minimum wage + commission (approx $10-14k/month)

Exciting Benefits And Perks Await You

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.