Certified Swing Manager

McDonald'; Philadelphia (Philadelphia County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

McDonald’s is hiring at our Philadelphia location for a leadership role that focuses on delivering an outstanding guest experience. You will oversee crew schedules, coach teams, and ensure safety, cleanliness, and profitability in a fast-paced setting.

The role emphasizes leadership development, mentorship, and continuous training. We offer flexible scheduling and opportunities across shifts, with benefits supporting work-life balance and career growth.

Qualifications

• Passion for helping and serving others.
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class.

Responsibilities

• Oversee crew schedules and lead the experience.
• Provide leadership for crew and managers to ensure great guest experience.
• Supervise food safety and cleanliness to McDonald’s standards.
• Address safety, security, inventory, and profitability measures.
• Encourage training, education, and continuous learning within the restaurant.
• Drive and expect a high level of team performance.

Skills

Guest service

Communication skills

Leadership development

Decision making

Customer-focused

Education

Leadership Transitions Class

Job description

The Opportunity:

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU.

Perks and Benefits:

• Flexible scheduling
• Paid sick leave
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts
• Free meals at work
• Medical and dental insurance*
• and much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends- whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you!

*available to full time employees

Job Responsibilities:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Qualifications:

• Passion for helping and serving others (guests and fellow team members);
• A strong guest service and support focus;
• The ability to communicate effectively and anticipate guest needs;
• To provide solutions and make decisions in a fast-paced environment;
• To be certified through McDonald’s Leadership Transitions Class

So, what’s your job combo?

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Compensation: To be discussed