Certified Stihl Mechanic - Big Bear Hardware

Nation's Best Holdings; La Vernia (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Nation’s Best in La Vernia, TX is seeking a Stihl Repair Technician to diagnose and repair STIHL equipment, perform routine maintenance on outdoor power gear, and document service work with accurate records.

Ideal candidates have a high school diploma, STIHL repair experience, forklift exposure, a valid driver’s license for deliveries, and the ability to lift up to 75 lbs and work outdoors in varying temperatures. Some inventory and load-building duties are included.

Qualifications

• High school diploma or equivalent.
• Experience in small engine repair, STIHL preferred.
• Forklift experience 2+ years preferred; training provided.
• Valid driver’s license; non-CDL delivery experience required.
• Ability to lift up to 75 lbs and work outdoors in varying temperatures.
• Excellent customer service and teamwork.

Responsibilities

• Diagnose and repair STIHL and other small engine equipment.
• Perform routine maintenance on outdoor power equipment.
• Explain repairs and operation to customers.
• Assist in inventory and yard organization; packing and loads.
• Deliveries as needed, including loading/unloading and driving non-CDL vehicles.
• Maintain records of repairs and parts used.
• Ensure repairs meet manufacturer specifications.

Skills

Small engine repair

STIHL equipment

Forklift experience

Driver's license

Delivery driving

Customer service

Outdoor work

Education

High school diploma

Job description

Job Details

Job Location: Big Bear Hardware - La Vernia, TX 78121

Job Category: Big Bear Hardware

What Does a Stihl Repair Technician Do?

• Diagnose and repair small engine equipment, specializing in STIHL products
• Participate in Stihl classes and certification as needed
• Perform routine maintenance tasks on various types of outdoor power equipment
• Conduct thorough inspections to identify issues and recommend appropriate repairs
• Utilize diagnostic tools and manuals to troubleshoot problems effectively
• Ensure all repairs meet manufacturer specifications and quality standards
• Maintain accurate records of repairs, parts used, and service history
• Provide excellent customer service, including explaining repairs and equipment operation
• Assist in inventory management, including ordering parts and maintaining stock levels
• Assist with helping build loads for outbound deliveries, carefully packaging and arranging materials for transport depending on business needs
• Maintain inventory control by labeling and placing materials and supplies in stock, ensuring an organized and efficient yard
• Assist customers with merchandise selection and pull merchandise as needed for checkouts
• Work effectively in an outdoor environment, adapting to varying temperatures and weather conditions
• Assist with lumber yard development, maintenance and organizing inventory
• Additional duties as assigned

What Does It Take to Be Successful as a Stihl Repair Technician?

• High school diploma or equivalent
• Construction or building material experience is preferred, but not required
• Proven experience in small engine repair, particularly with STIHL equipment
• 2+ years of forklift experience preferred, but forklift operating training is also provided
• Valid Driver's License and prior experience in driving non-CDL vehicles for deliveries required
• Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 75 lbs with assistance, handle large odd-shaped items, and stock items in overhead areas
• Requires frequent standing and walking
• Ability to work outside in varying temperatures and weather
• Previous lumber yard experience preferred
• Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
• Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
• Strong interpersonal skills with a willingness to consistently provide superior customer service skills

Schedule

• Monday–Friday, 8:00 a.m.–4:00 p.m., and Saturday, 8:00 a.m.–12:00 p.m.
• Some flexibility is available and can be discussed during the interview process.

What’s It Like To Work for Nation’s Best?

• Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
• Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects.
• Autonomy: We empower entrepreneurial spirit in all our associates.
• Relationships: We believe the core of our business is the relationships we build.
• Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
• Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
• Growth Mindset: We are focused on long-term growth, both in our associates and the company.
• Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
• Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
• Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everything to be home in the same condition in which