Certified Service Technician

Modern Automotive Network; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

$5,000 sign-on bonus

Weekly performance bonuses

Medical, dental, and vision insurance

401(k) eligibility after 30 days

Paid holidays and PTO

Heated service bays

5-day work week

Career advancement opportunities

Job summary

Modern Ford of Boone in Boone, NC is seeking an experienced Automotive Service Technician to diagnose, repair, and maintain Ford vehicles. The role emphasizes strong diagnostic and repair capabilities, excellent customer service, and pride in high‑quality workmanship.

The dealership offers a 5‑day work week, heated bays, sign‑on bonus for qualified hires, weekly performance bonuses, and a comprehensive benefits package. Join a growing dealership network with career advancement opportunities.

Qualifications

• Hands-on technician experience with diagnostic tools.
• Strong diagnostic, troubleshooting and problem‑solving skills.
• Good communication and customer service abilities.

Responsibilities

• Diagnose mechanical and electrical vehicle concerns using diagnostic scan tools and equipment.
• Perform repairs and routine maintenance according to dealership and Ford factory standards.
• Complete work orders accurately and efficiently.
• Communicate with Parts Department to obtain required components.
• Notify Service Advisors of additional repair needs or safety concerns.
• Perform road tests to verify repairs and confirm customer concerns.
• Maintain a clean, safe, and organized work area.
• Assist with additional service-related tasks as needed.

Skills

Diagnostic ability

Troubleshooting

Problem-solving

Communication

Customer service

Lifting up to 70 lbs

Education

High school diploma or GED

Tools

CDK dealership software

Job description

**Please note this job is located in Boone, NC**

Modern Ford of Boone is hiring an experiencedAutomotive Service Technician to join our busy Ford dealership in Boone, NC. We are looking for a skilled Auto Mechanic with strong diagnostic and repair experience who takes pride in delivering high-quality workmanship and excellent customer service.

$5,000 Sign-On Bonus available for qualified candidates

If you have hands‑on technician experience and want to work in a professional, growth‑focused dealership with a 5‑day work week and heated bays, we want to hear from you.

Pay & Benefits

• $5,000 sign-on bonus (qualified hires)

• Weekly performance bonuses

• Competitive pay based on experience

• Top Tech+ Program for Technicians

• Medical, dental, and vision insurance (available after 30 days)

• Flexible spending account (FSA)

• Voluntary life, disability, accident, and specified disease coverage

• 401(k) eligibility after 30 days

• Paid holidays and Paid Time Off (PTO)

• Heated service bays

• 5-day work week

• Career advancement opportunities within a growing dealership network

Automotive Technician Responsibilities

• Diagnose mechanical and electrical vehicle concerns using diagnostic scan tools and equipment

• Perform repairs and routine maintenance according to dealership and Ford factory standards

• Complete work orders accurately and efficiently

• Communicate with the Parts Department to obtain required components

• Notify Service Advisors of additional repair needs or safety concerns

• Perform road tests to verify repairs and confirm customer concerns

• Maintain a clean, safe, and organized work area

• Assist with additional service-related tasks as needed

Automotive Technician Qualifications

• 2–3 years of experience as an Automotive Technician or Auto Mechanic (dealership experience preferred)

• High school diploma or GED required

• Experience with CDK dealership software preferred

• Strong diagnostic, troubleshooting, and problem-solving skills

• Good communication and customer service abilities

• Valid driver’s license with a clean driving record

• Ability to lift up to 70 lbs as needed

About Modern Ford of Boone

Modern Ford of Boone is part of the Modern Automotive Network, a fourth‑generation, family‑owned dealership group serving North Carolina since 1933. With 14 dealerships and 10 brands across the state, we are committed to integrity, customer satisfaction, and long‑term employee success. We provide innovative facilities, strong leadership support, and opportunities for advancement throughout our organization.

Modern Ford of Boone is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic protected by federal, state, or local law.