Automotive Service Advisor

Modern Ford of Boone; Boone (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

$5,000 sign-on bonus

Weekly performance bonuses

Medical, dental, and vision insurance

401(k) eligibility after 30 days

Paid holidays and PTO

Heated service bays

5-day work week

Career advancement opportunities

Job summary

Modern Ford of Boone in Boone, NC is seeking an experienced Service Advisor to join our busy Ford dealership. A $5,000 sign-on bonus is available for qualified candidates and a 5-day work week with opportunities for growth are offered.

Ideal candidates bring 2+ years of service advisor experience, Ford background is highly preferred, and a strong focus on customer service and organization to deliver excellent service and maintain high satisfaction levels.

Qualifications

• 2+ years experience in an automotive service dealership preferred.
• Ford experience - highly preferred
• Exceptional customer service skills
• Outstanding organizational and follow up skills

Responsibilities

• Greets customer in a timely, friendly manner
• Advises customer on the care of their vehicle and the value of maintaining the vehicle according to manufacturer's specifications
• Provides a complete and accurate written cost estimate for labor and parts
• Handles telephone inquiries regarding appointments and work in process
• Maintains high customer satisfaction standards

Skills

Customer service

Organization & follow-up

Job description

Modern Ford of Boone is hiring an experiencedService Advisor to join our busy Ford dealership in Boone, NC.

$5,000 Sign-On Bonus available for qualified candidates

If you have previous service advisor experience and want to work in a professional and growth-focused dealership, we want to hear from you.

Pay & Benefits

• $5,000 sign-on bonus (qualified hires)

• Weekly performance bonuses

• Competitive pay based on experience

• Medical, dental, and vision insurance (available after 30 days)

• Flexible spending account (FSA)

• Voluntary life, disability, accident, and specified disease coverage

• 401(k) eligibility after 30 days

• Paid holidays and Paid Time Off (PTO)

• Heated service bays

• 5-day work week

• Career advancement opportunities within a growing dealership network

Automotive Technician Responsibilities

• Greets customer in a timely, friendly manner
• Advises customer on the care of their vehicle and the value of maintaining the vehicle according to manufacturer's specifications
• Provides a complete and accurate written cost estimate for labor and parts
• Handles telephone inquiries regarding appointments and work in process
• Maintains high customer satisfaction standards

Service Advisor Qualifications

• 2+ years experience in an automotive service dealership preferred
• Ford experience - highly preferred
• Exceptional customer service skills
• Outstanding organizational and follow up skills
  About Modern Ford of Boone

  Modern Ford of Boone is part of the Modern Automotive Network, a fourth-generation, family-owned dealership group serving North Carolina since 1933. With 14 dealerships and 10 brands across the state, we are committed to integrity, customer satisfaction, and long-term employee success. We provide innovative facilities, strong leadership support, and opportunities for advancement throughout our organization.

  Modern Ford of Boone is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic protected by federal, state, or local law.