Certified Service Technician

We Can Fix That; Ann Arbor (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading service provider in restoration is seeking a CCI Certified Service Technician to provide mobile repair services in the Ann Arbor area. The role involves developing customer accounts, repairing various surfaces, and maintaining high-quality standards with hands-on training provided. Ideal candidates are self-starters with an outgoing personality, capable of working independently. Join a high-growth business with the freedom to set your own hours.

Qualifications

• No previous experience required, but sales experience preferred.
• Valid driver's license required.

Responsibilities

• Develop and maintain customer accounts.
• Repair approved work and prepare invoices.
• Provide weekly reports to the company.

Skills

Self-starter

Outgoing personality

Hands-on problem-solving

Capability to analyze colors

Ability to work independently

Job description

Creative Colors International, Inc. is the industry leader in providing customers an economical alternative to restoration by repairing scratches, cuts, tears, and burns in all leather, vinyl, velour, and plastic surfaces, primarily in the automotive, furniture, commercial, and residential markets.

OVERALL RESPONSIBILITY

Promote and provide services for the repair, coloring, cleaning, protection, and restoration of leather, cloth, vinyl, velour, plastics, and other upholstery surfaces and provide related services on a mobile basis, primarily to commercial customers—Car Dealerships, Body Shops, Insurance Companies, Rental Car Companies, Restaurants, Marinas, RV Dealers, Medical Offices, Fitness Centers.

KEY TASKS AND RESPONSIBILITIES

• Develop and maintain customer accounts in a specified territory
• Show samples of repairs, explain the quality of repair, and distribute marketing literature explaining service and/or products
• Inspect vehicles for work and get work approval
• Repair all approved work
• Prepare invoices for all service orders
• Investigate and solve customer problems
• Provide weekly reports to the company

SKILLS AND ATTRIBUTES

• Self-starter, ability to work independently
• Outgoing personality
• High level of integrity
• Hands‑on problem‑solving experience
• Ability to work outside
• Capability to analyze colors, cannot be colorblind
• A valid driver’s license

EXPERIENCE REQUIREMENT

No previous experience is required. We do prefer someone with sales experience. There will be on‑site, hands‑on training until the new technician is ready to attend a technical training class at our central office in Mokena, Illinois. The Mokena training will teach all key tasks and responsibilities for this position and will provide certification. Additional field training will continue after the technician’s return and until they are ready to operate independently. This will be determined by the franchise owner.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Creative Colors International Corporate.

Creative Colors International of Ann Arbor, MI

Want to Build a Career with a Great Income & the Freedom to Set Your Own Hours?

If so, then you owe it to yourself to check out what can be yours by joining Creative Colors International as a CCI Certified Service Technician. Be part of a high growth and in demand service business that is needed in all markets including automotive, furniture, commercial, aviation and marine markets. We are recognized as the leader in the repair, reconditioning, protection, and color restoration of leather, vinyl, fabric, plastic, velour and carpeting in the automotive, furniture, commercial, and residential markets.