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Description
Assist medical providers in providing a high level of quality patient care. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
Description
Assist medical providers in providing a high level of quality patient care. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
Job Tasks
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
- Instructs patients about medications and special diets as instructed by the medical provider.
- Explains treatment procedures to patients.
- Prepares patients for examination.
- Assists the physician during patient exams.
- Collects and prepares laboratory specimens.
- Performs basic laboratory tests.
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
- Prepares and administers medications as directed by the physician.
- Performs blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
- Removes sutures and changes dressings.
- Maintain all logs and required checks in accordance with assigned duties. (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
- Process messages from patients and front office staff to providers.
- Meets position requirements and performs essential functions.
- Completes all mandatory training as required.
- Performs other duties as assigned.
Quality and Customer Satisfaction
- Demonstrates commitment to superior customer experiences with a service-oriented attitude.
- Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
- Considers patient and employee safety. Takes initiative to identify and eliminate risks.
- Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.
Interpersonal Skills
- Communicates professionally and appropriately at all times.
- Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives.
- Identifies, analyzes and solves problems.
Accountability and Productivity
- Accepts responsibility for decisions and actions.
- Utilizes appropriate resources to effectively and successfully execute responsibilities.
- Adheres to regulatory and company policies and procedures.
Requirements
Qualifications
- Must have active RMA/CMA.
- Must be CPR certified.
- Experience in a pediatric medical practice preferred.
- Working knowledge of computer applications; prior experience with electronic medical records preferred.
- Ability to speak, read and write effectively.
- Ability to work independently without direct supervision.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
Machines & Equipment Used
- General office equipment such as telephone, copy machine, fax machine, scanner, personal computer.
Working Conditions
- Indoor, temperature controlled, smoke free environment.
- Exposure or potential exposure to blood and bodily fluids may be required.
- May at times work under stressful situations.
- Handicapped accessible.
Physical Requirements
- Good visual acuity and ability to verbally communicate.
- Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.
Direct Reports
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