Certified Pharmacy Technician - Patient Care & Orders

CSI Pharmacy, LLC; West Chester Township (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

CSI Pharmacy, LLC in West Chester, OH is seeking a Certified Pharmacy Technician (CPhT) to join our pharmacy team. You will support patient care by processing prescriptions, answering calls and emails, and coordinating delivery with accuracy and courtesy.

You must hold a CPhT certification, have at least two years of medical or pharmacy experience, and enjoy delivering exceptional customer service in a fast-paced environment. This is a full-time on-site role.

Qualifications

• CPhT required.
• Minimum two years medical or pharmacy experience or equivalent experience.
• At least 1yr in a call center type environment or similar customer service role

Responsibilities

• Records and processes orders and inquiries received by fax, mail, telephone, and/or through patient direct contact.
• Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
• Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
• Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.

Skills

CPhT

Call center

Customer service

Education

Pharmacy technician certification (CPhT)

Job description

CSI Pharmacy, LLC in West Chester, OH is seeking a Certified Pharmacy Technician (CPhT) to join our pharmacy team. You will support patient care by processing prescriptions, answering calls and emails, and coordinating delivery with accuracy and courtesy.

You must hold a CPhT certification, have at least two years of medical or pharmacy experience, and enjoy delivering exceptional customer service in a fast-paced environment. This is a full-time on-site role.