Certified Pharmacy Technician

Healthcare Support Staffing; Miami (FL); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Competitive salary

Medical benefits (Medical, Dental, Vision)

401k

PTO

Job summary

A national healthcare staffing firm is looking for a professional to manage verbal prescription orders and assist pharmacists. The role involves handling patient inquiries and ensuring accurate documentation of patient records. Candidates should have relevant pharmaceutical/medical training and good computer skills. This position offers a competitive hourly rate of $14.00 - $14.50, along with excellent medical benefits including dental, vision, 401k, and paid time off. Availability for Monday to Friday and occasional Saturday shifts is required.

Qualifications

• Experience in handling verbal prescription orders and customer inquiries.
• Ability to assist pharmacists in dispensing prescriptions.
• Strong communication skills for patient interactions.

Responsibilities

• Respond and follow up on verbal prescription orders.
• Provide timely solutions to patient complaints about prescriptions.
• Ensure accurate documentation and data entry of patient records.

Skills

Related pharmaceutical/medical experience

Familiarity with pharmaceutical/medical environment practices

Basic computer knowledge

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Accurate & timely response & follow up for verbal prescription orders.

• Transfer or refer calls as appropriate to pharmacist(s).
• Assist pharmacist in dispensing prescriptions, as appropriate.
• Provide patients with accurate, timely, and satisfactory solutions to potential & arising complaints & concerns about their prescriptions.
• Handle client/patient questions, complaints, requests or inquiries with the highest degree of courtesy & professionalism, with the goal of one-call resolution & patient retention.
• Conduct inbound and/or outbound calls to patients, doctors’ offices, insurance companies as necessary or required to complete tasks.
• Ensure that patient orders are shipped, via communication with outsourced pharmacies for medications, as well as US MED Shipping Department for other supplies/equipment as necessary.
• Ensure all required pharmacy documentation & data entry is completed timely, and in accordance with regulatory agency guidelines.
• Ensure accurate changes / data entry of patient records in information systems, including service issues. Update patient files for known changes to patient records.

Qualifications

• Related pharmaceutical/medical experience &/or training.
• Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment.
• Basic computer knowledge.

Additional Information

Hours for this Position:

Mon-Fri 9am-5pm, plus Sat 10am-2pm (as needed but must be open to Sat shift)

Advantages of this Opportunity:

• Competitive salary $14.00 - $14.50 per hr.
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO