Certified Pharmacy Tech: Customer Care & Pharmacy Ops

Walgreens; Belen (NM); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is hiring to support pharmacists and assist with daily Pharmacy Department duties. You will use pharmacy systems to obtain patient and drug information, process prescriptions, and help cashiers.

Role emphasizes delivering a distinctive customer experience through proactive service, accuracy, and teamwork with store staff. Training includes PTCB-related development and policy adherence.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience is a plus.
• PTCB certification preferred but not required.

Responsibilities

• Assist pharmacist under supervision and follow company policies.
• Process prescriptions using pharmacy systems and assist with cash registers.
• Ensure accuracy, check for drug interactions and dispense correctly.
• Provide excellent customer experience and resolve issues.
• Assist with inventory management and stock organization.

Skills

Customer service

Attention to detail

Teamwork

Communication

Tools

Pharmacy systems

Cash registers

Job description

Walgreens is hiring to support pharmacists and assist with daily Pharmacy Department duties. You will use pharmacy systems to obtain patient and drug information, process prescriptions, and help cashiers.

Role emphasizes delivering a distinctive customer experience through proactive service, accuracy, and teamwork with store staff. Training includes PTCB-related development and policy adherence.