Certified Personal Trainer

Dogpound; West Hollywood (CA); On-site; USD 41,000 - 96,000; Full time

Benefits offered by this job

$30.00 - $70.00 per hour

401(k)

Medical, dental, and vision insurance

Employee discount program

Health savings account

Life insurance

Paid time off

Performance based bonuses

Acquisition based commissions

Event, activation, and partnershipsBon

Job summary

DOGPOUND is West Hollywood's premier team-based training facility seeking full-time trainers. You will deliver best-in-class training experiences, work with a rotating team of trainers, and support client services, sales, and scheduling while focusing on training excellence.

Requirements include 1:1 training experience, CPR/AED, and base certifications (ACE, NASM, ISSA, NSCA or USAW). Candidates must have US work authorization and be available weekends and holidays.

Qualifications

• High school degree or GED required.
• Experience in 1:1 training.
• Maintain base certifications (ACE, NASM, ISSA, NSCA or USAW).
• CPR/AED certification required.
• Willingness to work flexible full-time hours, including weekends.
• Legal right to work in the United States.

Responsibilities

• Provide personalized attention and exceptional customer service to members and potential members.
• Maintain knowledge of all club services, programs, and products.
• Instruct and demonstrate proper exercise techniques and operate equipment as needed.
• Report client progress, notes, and concerns promptly.
• Act as a positive brand ambassador through social media engagement.
• Attend personal training and company meetings.
• Work five days in-club with weekend availability.
• Other duties as assigned.

Skills

Customer service

Teamwork

Time management

Communication

Education

High school diploma or GED

CPR/AED certification

ACE/NASM/ISSA/NSCA/USAW base certifications

Tools

Mindbody

Google Suite

Office software

Job description

DOGPOUND is West Hollywood's preeminent team-based training facility where clients benefit from working with a variety of the best trainers in the city, country, and beyond. We are looking to add to our training roster and are particularly interested in candidates who embody our 5 pillars of: Teamwork, Positivity, Passion, Authenticity, and Giving Back.

What does training at DOGPOUND look like? DOGPOUND trainers are passionate about fitness, wellness, and helping people work toward long-term success. Our clients are incredibly consistent and benefit from working with our trainers in rotation to make the most of each trainer's authentic specializations and skills. Our team excels when our trainers support each other, communicate effectively, and share their knowledge, insights, and expertise; in many ways we are the opposite of an independent training space and we all succeed together. Success on the training floor is supported by our client service, membership, and operations staff who manage all customer scheduling, sales, and service related tasks leaving our training team to focus on delivering best-in-class training experiences.

Core Responsibilities include, but are not limited to:

• Provide a high level of personalized attention and exceptional customer service to members and potential members.
• Maintain knowledge of, and participation in, all club services, programs, and products.
• Remain up to date with all technologies used by the company.
• Instruct and demonstrate the proper use of equipment and exercise techniques which may include operating equipment and moving dynamically moving in sessions.
• Reporting client progress, notes, and concerns in a timely manner.
• Act as a positive brand ambassador through social media engagement, specifically with our brand, partners, and teammates.
• Sustain professional conduct including but not limited to arriving punctually, speaking positively, and respecting teammates and customers alike.
• Attend all personal training related and company meetings.
• Other duties as assigned

Job Requirements

• Possess a high school degree or GED.
• Demonstrate experience in 1:1 training.
• Maintain ACE, NASM, ISSA, NSCA, or USAW base certifications.
• Remain CPR/AED certified.
• Maintain working availability (including weekends, early mornings and/or evenings, and holidays).
• Occasionally lift and/or move objects in excess of 50 pounds.
• Possess honesty and personal integrity
• Demonstrate the capacity to share space, equipment, and clients.
• Possess passion, ambition, drive, and knowledge regarding the fitness industry.
• Excel in time management, communication, and follow up skills.
• Be reliable, professional, computer literate, energetic, and friendly.
• Must be able to frequently perform all essential physical aspects of the position which may include standing, sitting, running, walking, jumping, squatting, bending, crouching, crawling, reaching, hearing, and talking.
• Must have a legal right to work in the United States.

Preferred Requirements

• Higher education degree, especially in exercise science, kinesiology, sports performance, or a related field.
• 3+ years customer service experience.
• Demonstrated specializations and certifications beyond a base certification (e.g., boxing, Pilates, kettlebell, Olympic lifting, running, pre/post natal).
• Small group training experience.
• Class and event based instruction experience.
• Heightened emotional intelligence and awareness of clients' physical and mental needs.
• Proficient in computer skills (e.g., Mindbody, Google suite, office software).

Full-time scheduling and availability.

Our club is open from 6 am to 8 pm Monday to Friday and from 8 am to 5 pm on Saturday and Sunday.

All DOGPOUND trainers work consistent weekly schedules and the ideal candidate will be available to work five days in-club including:

• At least one day of weekend availability.
• The remaining days of weekday availability. Possible weekday shifts are 6 to 8 hour and either start or end the day or are split shifts with 4 hours of availability between 6 am and noon and 4 hours of availability from 4 pm to 8 pm.

Full-time compensation and benefits:

• $30.00 - $70.00 per hour
• 401(k)
• Medical, dental, and vision insurance
• Employee discount program
• Health savings account
• Life insurance
• Paid time off

Supplemental pay types:

• Performance based bonuses.
• Acquisition based commissions.
• Event, activation, and partnerships bonuses or commissions.

DOGPOUND is an equal opportunity employer and affirmatively seeks diversity in its workforce.

DOGPOUND recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled.