Certified Peer Support Team Lead

RHA Health Services, LLC; Lenoir (NC); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

PayActiv

Discount program

Paid Time Off

Health insurance

401(k) retirement savings

Wellbeing programs

Chronic disease management programs

CPR training

Job summary

RHA Health Services, LLC is hiring a Certified Peer Support Team Lead in Caldwell County, NC. The role supervises a team of certified peer supports and coordinates services across residential, school, workplace, and community settings.

The position requires NC Peer Support Specialist certification and qualification as a Qualified Professional or equivalent, with relevant MH/DD/SA experience. Travel to surrounding counties may be required and pay ranges from $47,000 to $52,000 annually.

Qualifications

• Must hold NC Peer Support Specialist certification.
• Qualified Professional (QP) as defined by NC service requirements or CCAS/CCS option.
• Education alternatives: Master’s, or Bachelor’s with MH/DD/SA experience, or non-human services degree with 4 years MH/DD/SA experience.

Responsibilities

• Supervise CPSS team members; provide scheduling, problem solving, and boundary management.
• Lead development of person-centered plans and quarterly updates.
• Complete service authorizations and ensure current authorizations before service.
• Document daily notes, WRAP plans, authorizations and other required records.
• Interview, hire, train, and evaluate employees; provide coaching and corrective actions.
• Train staff on population-specific knowledge and skills.

Skills

Peer Support

Supervision

Collaboration

Education

Master’s degree in human services

Bachelor’s degree in human services

Four years MH/DD/SA experience (with degree)

Tools

EMR

Job description

We are hiring for:Certified Peer Support Team LeadType:RegularIf you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!Certified Peer Support Team lead- Supervises team of certified peer supports. Serves as the primary contact and coordinator of services supporting individuals with substance use and mental health needs in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.Location: Caldwell County, some travel to surrounding counties may be requiredPay: $47,000-$52,000 depending on experienceSchedule: traditionally M-F with flexibility, some evening and/or weekends; no on call expectationResponsibilities:Collaborates with multidisciplinary team to ensure quality care.Carries individual caseload and is responsible for providing direct peer support services to those individuals; lead/co-lead peer support groupsResponsible for development of person-centered plans and quarterly updates of plans to document progress or lack of progress on treatment goals.Completes Service Authorization Requests as needed and ensures that current service authorization is in place prior to the provision of any serviceMinimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development.Completes documentation of services including a daily service notes, person centered plans, WRAP plans, authorizations and any other required documentationProvides direct supervision to CPSS team members to include support, problem solving, scheduling, maintaining boundaries, accessing community resources, reviewing and approving progress notes.Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action to employees; addressing complaints and resolving problems.Requirements:Required to hold Certification as a Peer Support Specialist in NC ANDRequired to be a Qualified Professional as defined by the service definition requirements. Qualified Professional is defined as an individual who is:(a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS);or (b) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post-graduate degree accumulated MH/DD/SA experience with the population served;or (c) a graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served; or(d) A graduate of a college or university with a bachelor’s degree in a field other than human services with four years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being providedGeneral working knowledge of the human services delivery system in North CarolinaValid driver’s license, auto insurance,.Employee supervisory experience preferredExperience with Electronic Medical Records (EMR) preferredPre-employment screening:Complete criminal backgroundName checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)Drug testingEducation verification and other credentialing based on position requirements.Proof of employment history or references (if required)Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.We offer the following benefits to employees:Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!Employee perks and discount program: to help you save money!Paid Time Off (full-time employees only)Health/Insurance (full-time employees only)401(k) retirement savings programWellbeing Programs: Physical, Emotional and FinancialChronic Disease management programs for hypertension and diabetes (for qualifying employees)Training: Free CPR, first aid, and job-specific training opportunities*contract/contingent workers and interns do not qualify for any of the above benefitsEEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.About RHA:At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.If you are ready to make a difference in the lives of people we serve and support apply to join the team today.