Certified Peer Support Specialist - Charlotte

Tech9; Concord (NC); On-site; USD 28,000 - 52,000; Full time

Job summary

Epiphany Family Services is seeking a North Carolina Certified Peer Support Specialist to provide recovery-oriented support to individuals facing mental health and substance use challenges. The role emphasizes using lived experience to foster hope, self-determination, and navigation of recovery resources.

You will offer individualized guidance, advocacy, and coaching, helping clients access housing, employment, education, healthcare, and social supports while collaborating with other healthcare

Qualifications

• NC Certified Peer Support Specialist (CPSS) is required in North Carolina.
• Lived experience as a consumer of mental health or substance use services.
• High school diploma or GED is typically required.
• Stability in recovery with no recent crisis or criminal involvement.
• WRAP or equivalent training is beneficial.

Responsibilities

• Provide recovery-oriented peer-based support and coaching.
• Assist with identifying strengths, goals and self-advocacy.
• Help clients access housing, employment, healthcare and social supports.
• Offer crisis intervention and continuity of care guidance.
• Develop self-help, coping, and social skills; assist with daily living tasks.
• Model recovery values to inspire hope and resilience.
• Maintain accurate records and collaborate with healthcare teams.

Education

High school diploma or GED

NC CPSS certification

Job description

Peer Support Specialist

Department: Peer Support

Location: Concord Office

Service Area: Charlotte

Start Date: Sept. 21,2026

Position: 1099 Contractor

A North Carolina Peer Support Specialist (NC CPSS) job description centers on providing recovery-oriented support to individuals with mental health and/or substance use challenges, leveraging their own lived experience to foster hope, self-determination, and successful navigation of recovery resources. This role involves individualized guidance, coaching, and advocacy, helping clients with daily living skills, resource identification, and community integration.

Key Responsibilities and Duties

Peer-based recovery support:

. Providing individualized guidance, coaching, and support to peers with mental health and/or substance use challenges, drawing on lived experience.

Empowerment and self-determination:

. Assisting individuals in identifying strengths and goals, promoting self-advocacy, and supporting them in making informed choices about their recovery and services.

Resource navigation and linkage:

. Helping clients access and utilize community resources for housing, employment, education, healthcare, and social support networks.

Crisis intervention and support:

. Providing support and guidance during crises and working to promote continuity of care with other healthcare professionals.

Skill development:

. Assisting with developing self-help, coping, and social skills, as well as functional skills like managing finances and healthcare.

Role modeling:

. Modeling recovery values, attitudes, and behaviors to encourage wellness and inspire hope.

Documentation and team collaboration:

Maintaining accurate records and participating in team meetings and collaborations with other healthcare professionals.

Qualifications and Requirements

NC Certified Peer Support Specialist:

Certification as a Peer Support Specialist is a requirement in North Carolina.

Lived experience:

Personal experience as a consumer of mental health or substance use services with a history of managing one's own recovery.

Education:

A high school diploma or GED is typically required.

Stability:

A history of sustained recovery without crisis, relapse, psychiatric in-patient treatment, or criminal involvement is often required.

Specific training:

Completion of WRAP (Wellness Recovery Action Plan) or equivalent training is often beneficial.

Transportation:

Reliable transportation is frequently necessary for job duties.

About Epiphany Family Services

Epiphany Family Services is committed to providing an integrated system of care to individuals from diverse backgrounds. We empower those experiencing mental health and substance use challenges with the tools needed to achieve and sustain recovery.

EEOC Statement

Epiphany Family Services, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local law.