Certified Peer Specialist — Recovery & Care Coach

Truman Medical Centers; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

University Health is seeking a Peer Support Specialist for Futures Family Support at The Loft at Crossroads in Kansas City, MO. The role focuses on using lived experience to support clients with behavioral health and substance use recovery, coordinating care in inpatient and outpatient settings.

You will work with families and multidisciplinary teams to set goals, de-escalate crises, and connect clients with essential services, while maintaining documentation and compliance with UH standards.

Qualifications

• High School Diploma or GED is required.
• Lived experience with behavioral health or substance use recovery.
• Certified Peer Specialist (CPS) certification required or obtained within 90 days of hire.
• Strong communication skills, both verbal and written.

Responsibilities

• Work with clients in inpatient and outpatient settings to ensure needs are met and care is coordinated.
• Use lived experience to inspire hope and assist clients in reconnecting with treatment plans.
• Respond to crises and help de-escalate as part of the care team.
• Collaborate with interdisciplinary team to prevent hospitalizations and relapses.
• Maintain accurate clinical documentation within 24 hours and follow ROI protocols.
• Meet productivity targets and participate in quality improvement initiatives.
• Adapt care approaches to age-appropriate needs and maintain professional demeanor.

Skills

Communication skills

Lived experience

Diversity sensitivity

Reliable transportation

Education

High School Diploma or GED

CPS certification

Job description

University Health is seeking a Peer Support Specialist for Futures Family Support at The Loft at Crossroads in Kansas City, MO. The role focuses on using lived experience to support clients with behavioral health and substance use recovery, coordinating care in inpatient and outpatient settings.

You will work with families and multidisciplinary teams to set goals, de-escalate crises, and connect clients with essential services, while maintaining documentation and compliance with UH standards.