Certified Peer Specialist - Peer Support Talk Line

Access Services; Plymouth Meeting (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for compassionate Certified Peer Specialists or Certified Recovery Specialists to join their Peer Support and Teen Talk Line program. This in-office role in Plymouth Meeting offers a unique opportunity to make a positive impact in the lives of individuals facing mental health challenges. You will provide empathetic support and guidance while developing valuable professional skills. With a flexible part-time schedule and competitive pay, this position is ideal for those passionate about helping others and making a difference in their community.

Benefits

Mileage and toll reimbursement

Paid travel time

Employee Assistance Program

Referral bonuses up to $750

College tuition discounts

Credit Union perks

Retail discounts

Paid Time Off

Tuition reimbursement

401(k) plan

Qualifications

• Must have a high school diploma or GED.
• Certification as a CPS or CRS is required.

Responsibilities

• Answer calls and texts with empathy and active listening.
• Complete daily logs and documentation promptly.
• Support individuals in developing recovery plans.

Skills

Empathy

Active Listening

Communication

Supportive Counseling

Education

High School Diploma or GED

Certified Peer Specialist (CPS)

Certified Recovery Specialist (CRS)

Job description

Access Services is seeking kind and hardworking Certified Peer Specialists or Certified Recovery Specialists to join our Peer Support and Teen Talk Line program, for an in-office position in Plymouth Meeting, PA.

The Peer Support Talk Line is a warm line where adults in Montgomery County can text or talk on the phone anonymously with a peer counselor about any problems they are facing, without fear of judgment. Our peers are standing by to provide a listening ear and any helpful advice.

As a Certified Peer Specialist or a Certified Recovery Specialist, you will make a positive impact in the lives of Montgomery County residents by actively listening, showing empathy, and using your own life experiences to connect with individuals who are struggling. This role also offers an opportunity to develop valuable personable and professional skills.

Visit our Facebook page to learn more about what we do: https://www.facebook.com/peersupportandteentalklin

Work Schedule

The warm lines are open from 1-9pm daily:

• Tuesday and Wednesday 1PM - 5PM
• Thursday 5PM - 9PM
• Friday 5PM - 9PM
• Saturday 1PM - 9PM

Please note that this is not a remote position.

Key Responsibilities

• Answer calls and texts with empathy and active listening
• Complete daily logs and documentation promptly
• Communicate effectively with supervisors
• Support individuals in developing recovery/WRAP plans as needed
• Maintain regular attendance
• Represent Access Services professionally and ethically
• Respond to teens reaching out on the Teen Talk Line as needed

Qualifications

• High school diploma or GED
• Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification
• At least 1 year of personal experience with mental health issues
• Supporting individuals with mental illness experience is preferred

Benefits

Pay: $18/hour with CPS or CRS certification, with increases based on education and experience

Part-time benefits include:

• Mileage and toll reimbursement, paid travel time
• Employee Assistance Program (telehealth/in-person)
• Referral bonuses up to $750
• College tuition discounts, Credit Union perks, retail discounts

For 20+ hours/week, additional benefits include:

• Paid Time Off
• Tuition reimbursement
• 401(k) plan

Access Services is an Equal Opportunity Employer.