Certified Peer Specialist - Peer Support Talk Line

Access Services, Inc.; Pennsylvania; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for compassionate Certified Peer Specialists or Certified Recovery Specialists to join their Peer Support and Teen Talk Line program. This in-office role in Plymouth Meeting, PA, offers the chance to make a meaningful impact on the lives of individuals facing challenges. As a peer counselor, you will provide support, share your experiences, and develop valuable skills while working in a supportive environment. With a flexible schedule and a commitment to helping others, this position is ideal for those passionate about mental health and community service.

Benefits

Mileage/Toll Reimbursement

Employee Assistance Program

Referral Bonuses

College Tuition Discounts

Paid Time Off

Tuition Reimbursement

401k Program

Qualifications

• Must have a high school diploma or GED and CPS or CRS certification.
• 1+ years of personal experience with chronic mental health issues.

Responsibilities

• Answer calls and texts with empathy and active listening skills.
• Complete daily logs and documentation in a timely manner.

Skills

Empathy

Active Listening

Communication

Education

High School Diploma or GED

Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS)

Job description

Access Services is seeking kind and hardworking Certified Peer Specialists or Certified Recovery Specialists to join our Peer Support and Teen Talk Line program, for an in-office position in Plymouth Meeting, PA.

The Peer Support Talk Line is a warm line where adults in Montgomery County can text or talk on the phone anonymously with a peer counselor about any problems they are facing, without fear of judgment. Our peers are standing by to provide a listening ear and any advice that may be helpful.

As a Certified Peer Specialist or a Certified Recovery Specialist, you will make an impact in the lives of Montgomery County residents every day by being an active listener, showing empathy toward people from all walks of life, and using your own life experience to connect with individuals who are struggling. You will also have an opportunity to develop valuable personal and professional skills!

Work Schedule: The warmlines are open from 1-9pm daily.

• Tuesday and Wednesday 1PM -5PM, Thursday 5PM-9PM, Friday 5PM-9PM, Saturday 1PM-9PM.

*Please note that this is not a remote position*

Key Responsibilities of Certified Peer Specialist or Certified Recovery Specialist:

• Answer telephone calls and text messages, exhibiting empathy and active listening skills.
• Complete daily logs and required documentation in a timely manner.
• Communicate with supervisors effectively, accurately, and in a timely manner.
• As needed, offer support to individuals developing recovery/WRAP plans.
• Maintain regular and predictable attendance.
• Ensure own proper conduct and fair representation of Access Services.
• As needed, respond to teens reaching out on the Teen Talk Line.

Qualifications:

• High school diploma or GED (required).
• Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification (required).
• 1+ years of personal experience with chronic mental health issues (required).
• Some experience supporting individuals with mental illness (preferred).

Benefits:

Pay: $18/hour with CPS or CRS certification, and increases based on education and experience.

All part-time employees receive the following benefits:

• Mileage/Toll Reimbursement, paid travel time between worksites.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.

20 hours+ benefits include:

• Paid Time Off, Tuition reimbursement, 401k program.

Access Services is an Equal Opportunity Employer.