Certified Ophthalmology Assistant

Dignity Health; Citrus Heights (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Certified Ophthalmology Assistant (COA) to provide essential clinical and administrative support to ophthalmology teams in a busy practice. You will perform direct patient care, ocular testing, and assist with in-office procedures, documenting all patient information accurately.

Ideal candidates will have a formal ophthalmic technician program, COA certification on hire (or Opthalmic Technician), and CPR.

Qualifications

• High School GED or High School Graduate.
• Minimum 1 year working in an optometry or ophthalmology practice.
• Formal certified ophthalmic technician program per state requirements.
• Certified Ophthalmic Assistant upon hire or Certified Opthalmic Technician upon hire.
• Basic Life Support (CPR) certification required.

Responsibilities

• Provide direct patient care and support to Ophthalmologists/Optometrists.
• Perform ocular testing and assist with in-office procedures.
• Administer medications and document patient information meticulously.
• Support both clinical and administrative operations.
• Follow scripted greetings and closings in patient interactions.

Skills

Customer service

Active listening

Empathy

Professional communication

Multi-line phones

Education

GED or HS diploma

Certified ophthalmic technician program

CPR certification

COA certification upon hire

Opthalmic Technician certification upon hire

Job description

Job Summary And Responsibilities

As our Certified Ophthalmology Assistant (COA), you will provide essential clinical and administrative support to Ophthalmologists and Optometrists, optimizing practice operations and delivering direct, high-quality patient care.

Job Summary And Responsibilities

As our Certified Ophthalmology Assistant (COA), you will provide essential clinical and administrative support to Ophthalmologists and Optometrists, optimizing practice operations and delivering direct, high-quality patient care. Every day you will perform direct patient care, conduct ocular testing, assist with in-office procedures, administer medications, and meticulously document patient information, all within your scope of practice. To be successful in this role, you will demonstrate proficiency in ocular testing and medication administration, maintain accurate records, and efficiently support both the clinical and administrative functions of the practice.

• Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.


• Consistently makes eye contact and smiles.


• Demonstrates active listening with a positive can do attitude.


• Consistently respectful, concerned, and shows empathy.


• Uses scripted greetings. \"Thank you for choosing Dignity Health Medical Foundation this is (your name) how can I help you\"


• Uses scripted closing at every interaction. \"Is there anything else I can do for you\" Over the phone and as patients leave the clinic.

Job Requirements

Required

• High School GED or High School Graduate


• Minimum 1 (one) year working in an optometry or ophthalmology practice required.


• Satisfactory completion of a formal certified ophthalmic technician program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited certified ophthalmic technician program (determination by Dignity Health Medical Foundation HR department in conjunction with the State Division of Allied Health Professions.)


• Certified Ophthalmic Assistant, upon hire or


• Certified Opthalmic Technician, upon hire


• Basic Life Support - CPR

Preferred

• Experience with multi-line phones/ACD phones

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve . We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Pay Range

$25.74 - $28.82 /hour