Certified Ophthalmic Assistant - MASS EYE & EAR

Mass General Brigham Incorporated; Stoneham (MA); On-site; USD 81,378,000 - 122,752,000; Full time

Benefits offered by this job

Free on-site parking

Comprehensive benefits

Career advancement opportunities

Bonuses

Job summary

Mass General Brigham Incorporated in Stoneham, MA is seeking a Certified Ophthalmic Assistant to join our ophthalmology team. This full-time role offers a Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends, onsite at 1 Montvale Avenue.

You will perform ophthalmic procedures, prepare patients for examinations, and support the care team to deliver high-quality outpatient eye care. Education requires a High School Diploma or equivalent; COA is preferred, and at least one year as an

Qualifications

• Education: High School Diploma or Equivalent required.
• COA credential is referenced and commonly preferred for this role.
• At least one year of Ophthalmic Assistant experience in a supervised clinical setting.
• Strong patient service, communication, and teamwork skills.
• Familiarity with ophthalmic terminology, procedures and diagnostic testing.

Responsibilities

• Assist in ophthalmic procedures and patient examinations.
• Prepare patients for examinations and provide clinical support.
• Collaborate with the care team to maintain efficient, patient-centered clinic operations.

Skills

Ophthalmic terminology

Clinical procedures

Diagnostic testing

Interpersonal skills

Patient communication

Organizational skills

EHR proficiency

MS Office

Education

High School Diploma or Equivalent

Tools

Electronic Health Records

Microsoft Office

Job description

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28) just off Route 95 with free on-site parking. This location includes both Comprehensive Ophthalmology (COS) and Retina services, offering opportunities to gain experience across multiple specialties while working alongside a collaborative team of providers and clinical professionals dedicated to exceptional patient care. This full‑time position offers a consistent Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends. Whether you’re an experienced Certified Ophthalmic Assistant or looking to continue growing your career, Stoneham provides opportunities to expand your clinical knowledge, work with advanced ophthalmic technology, and collaborate with an experienced multidisciplinary team. Under the direction of the Chief Ophthalmic Technician and Service/Site Manager, the Certified Ophthalmic Assistant provides clinical and technical support to facilitate the delivery of high‑quality outpatient eye care. This role performs a variety of ophthalmic procedures, prepares patients for examination, and partners with the care team to support an efficient, patient‑centered clinic experience.

Qualifications

Education: High School Diploma or Equivalent required.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials

Certified Ophthalmic Assistant [COA] – Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).

Experience

At least one year of experience as an Ophthalmic Assistant in a supervised clinical setting required.

Knowledge, Skills and Abilities

Knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing. Strong interpersonal and patient service skills with the ability to communicate effectively with patients, families, and members of the care team. Ability to provide compassionate, patient‑centered care while supporting efficient clinic operations. Strong organizational skills with the ability to prioritize work in a fast‑paced environment. Ability to work independently and collaboratively within a multidisciplinary team. Sound judgment, attention to detail, and problem‑solving skills. Proficiency with electronic health records and standard computer applications, including Microsoft Office.

Additional Job Details

RemoteType: Onsite.

WorkLocation: 1MontvaleAvenue.

PayRange: $28.40–$42.83/Hourly.

Grade:4.

At MassGeneralBrigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and TitleI of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system— we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.