Certified Ophthalmic Assistant

Massachusetts Eye and Ear; Stoneham (MA); On-site; USD 59,000 - 89,000; Full time

Job summary

Massachusetts Eye and Ear Associates, Inc. in Stoneham is seeking a Certified Ophthalmic Assistant to join our ophthalmology team on a full-time, Monday–Friday schedule with no weekends.

Under the direction of the Chief Ophthalmic Technician, you will prepare patients, perform testing, support clinicians, and help deliver a welcoming, efficient patient experience in a busy outpatient setting at 1 Montvale Avenue.

Qualifications

• High school diploma or equivalent required.
• COA certification required and must be maintained.
• Minimum 1 year of experience as Ophthalmic Assistant in a clinical setting.

Responsibilities

• Prepare patients for ophthalmic examinations and procedures.
• Perform ophthalmic testing and clinical procedures.
• Support providers during patient examinations and care.
• Utilize ophthalmic equipment and technology during patient care.
• Collaborate with providers, technicians, and care team members.
• Help create an efficient, welcoming, patient-centered experience for every patient.

Skills

Ophthalmic terminology

Communication skills

Patient-centered care

Organizational skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

COA certification (JCAHPO)

Tools

EHR systems

Microsoft Office

Job description

Site: Massachusetts Eye and Ear Associates, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham brings together a diverse team of professionals dedicated to providing exceptional patient care, advancing medical research, and educating the next generation of healthcare leaders. As a not-for-profit healthcare system, we are committed to creating an inclusive and collaborative environment where employees can build their careers and make a meaningful contribution.

About The Opportunity

Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28), just off Route 95, with free on-site parking. Our Stoneham location provides both Comprehensive Ophthalmology and Retina services, giving you the opportunity to work alongside experienced providers and clinical professionals while gaining exposure to a variety of ophthalmic specialties.

This is a full-time, Monday-Friday position with a consistent 8:30 a.m. to 5:00 p.m. schedule and no weekends.

Whether you are an experienced Certified Ophthalmic Assistant or looking to continue developing your skills in ophthalmology, this role offers opportunities to expand your clinical knowledge, gain hands-on experience with ophthalmic technology, and grow as part of a collaborative care team.

About The Role

Under the direction of the Chief Ophthalmic Technician and Service/Site Manager, the Certified Ophthalmic Assistant provides clinical and technical support throughout the outpatient eye care experience. In this role, you will:

• Prepare patients for ophthalmic examinations and procedures
• Perform a variety of ophthalmic testing and clinical procedures
• Support providers during patient examinations and care
• Utilize ophthalmic equipment and technology as part of the patient care process
• Work collaboratively with providers, technicians, and other members of the care team
• Help create an efficient, welcoming, and patient-centered experience for every patient

This is an opportunity to build on your ophthalmic experience while working within a supportive team environment and gaining exposure to both Comprehensive Ophthalmology and Retina.

Qualifications

Education

• High school diploma or equivalent required.
• This role requires the listed educational qualification; experience cannot be substituted for the degree requirement.

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required and must be maintained in good standing.

Experience

• At least one year of experience working as an Ophthalmic Assistant in a supervised clinical setting required.

Knowledge, Skills, And Abilities

• Working knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.
• Strong communication and interpersonal skills with the ability to build positive relationships with patients, families, providers, and members of the care team.
• Commitment to providing compassionate, patient-centered care.
• Ability to stay organized, prioritize responsibilities, and adapt in a busy clinical environment.
• Comfortable working both independently and as part of a collaborative, multidisciplinary team.
• Strong attention to detail, sound judgment, and problem-solving skills.
• Familiarity with electronic health records and standard computer applications, including Microsoft Office.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

1 Montvale Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$28.40 - $42.83/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5120 Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.