Certified Medical Assistant Remote

1103 Team Member Services; Tampa (FL); Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health benefits from Day One

PTO from Day One

403-B Retirement Plan

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Tampa, FL is seeking a full-time healthcare support professional to assist with patient screening, data entry, and care coordination. You will manage complex patient needs, navigate care plans, and support physicians with referrals and lab tasks.

The role emphasizes independent problem solving, strong health-care knowledge, and effective communication. A CMA/CMAC/RMA/NCMA/CCMA/NRCMA style credential set is preferred; background screening applies.

Qualifications

• Knowledge of health care field and medical terminology.
• Knowledge of chronic disease management and care coordination.
• Ability to use internal and external resources effectively.
• Expertise in patient advocacy and navigating complex systems.
• Ability to stay composed in stressful, fast-paced environments.
• Ability to resolve issues independently within certification scope.
• Sound judgement, diplomacy and professional demeanor.
• Clear reading, writing and spoken English for job duties.
• Experience with computers and electronic health records.

Responsibilities

• Resolves patient issues autonomously and serves as the point of contact for escalations.
• Assists with screenings per physician orders and enters data accurately.
• Plans proactively for each patient’s medical needs and follows through.
• Identifies trends, audits, and implements system improvements.
• Provides guidance and motivation to guides to achieve goals.
• Coordinates patient care tasks and ensures adherence to care plans.
• Manages EHR and lab tasks, referrals and results to physicians.
• Resolves order clarification issues and trouble-shoots patient problems.
• Closes the loop with providers after referrals and notes collection.
• Schedules follow-up appointments and closes care gaps in EHR.
• Performs clinical intake according to policy and procedures.
• Performs other duties as assigned.

Skills

Knowledge of health care

Medical terminology

Chronic disease management

Resource utilization

Patient advocacy

Stress management

Independent problem solving

Professional judgement

English communication

Computers

Education

High School Grad

CMA Certification

CMAC Certification

RMA Certification

NCMA Certification

CCMA Certification

NRCMA Certification

NAHP Certification (Preferred)

AMCA Certification (Preferred)

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One:

• Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 12470 TELECOM DR City: TAMPA State: Florida Postal Code: 33637

Job Description:

• Resolves patient issues autonomously and serves as the point of contact for all patient escalations.
• Assists with screenings per physician orders and accurately enters all information at the time of service or results.
• Plans proactively for each patient’s medical needs and follows through to a solution.
• Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes.
• Provides guidance, motivation, and encouragement to guides to achieve goals.
• Coordinates patient care tasks and ensures adherence to care plans.
• Partners with and attends stakeholder meetings as necessary.
• Manages EHR and lab tasks, including entering labs, sending requisition forms, coordinating referrals, and disseminating order information and results to physicians and providers.
• Resolves order clarification issues, edits pharmacy information, and troubleshoots patient issues.
• Ensures the loop is closed with physicians and providers after referrals, including collecting patient notes from providers.
• Schedules follow-up appointments with patients, closes the loop with providers, and makes outbound calls to close care gaps in EHR.
• Performs clinical intake according to policy and procedures.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of health care field and medical terminology [Required]
• Knowledge of chronic disease management [Required]
• Knowledge of and ability to utilize internal and external resources [Required]
• Expertise in patient advocacy and navigating complex systems [Required]
• Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques [Required]
• Ability to resolve issues and work independently within the scope of their certification [Required]
• Ability to exercise sound judgement, diplomacy and a professional demeanor [Required]
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements [Required]
• Experience with computers [Required]

Education:

• High School Grad or Equiv [Required]

Licenses and Certifications:

• American Association Medical Assistants (CMA) [Required]
• Clinical Medical Assistant Certification (CMAC) [Required]
• Registered Medical Assistant (RMA) [Required]
• National Certified Medical Assistant (NCMA) [Required]
• Certified Clinical Medical Assistant (CCMA) [Required]
• Nationally Registered Certified Medical Assistant (NRCMA) [Required]
• National Association of Health Professionals (NAHP) [Preferred]
• American Medical Certification Association (AMCA) [Preferred]

Physical Requirements:

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law):

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.