Certified Medical Assistant Remote

adventhealth; United States; Remote; USD 24,000 - 38,000; Full time

Job summary

AdventHealth Tampa is seeking a full-time Medical Office Assistant for the Day shift to serve as the primary contact for patient escalations, manage screenings, and ensure accurate data entry at the point of care.

You will coordinate referrals, manage EHR tasks, schedule follow-ups, and work with a multidisciplinary team to close care gaps in a fast-paced healthcare setting.

Qualifications

• Knowledge of health care field and medical terminology.
• Knowledge of chronic disease management.
• Knowledge of and ability to utilize internal and external resources.
• Expertise in patient advocacy and navigating complex systems.
• Ability to function in stressful, fast-paced environments and apply stress management techniques.
• Ability to resolve issues and work independently within the scope of their certification.
• Ability to exercise sound judgement, diplomacy and a professional demeanor.
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements.
• Experience with computers.

Responsibilities

• Resolves patient issues autonomously and serves as the point of contact for all patient escalations.
• Assists with screenings per physician orders and accurately enters all information at the time of service or results.
• Plans proactively for each patient's medical needs and follows through to a solution.
• Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes.
• Provides guidance, motivation, and encouragement to guides to achieve goals.
• Coordinates patient care tasks and ensures adherence to care plans.

Skills

Healthcare knowledge

Chronic disease management

Resource utilization

Patient advocacy

Stress management

Independent work

Judgment & diplomacy

English communication

Computers proficiency

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

12470 TELECOM DR

City:

TAMPA

State:

Florida

Postal Code:

33637

Job Description:

• Resolves patient issues autonomously and serves as the point of contact for all patient escalations.
• Assists with screenings per physician orders and accurately enters all information at the time of service or results.
• Plans proactively for each patient's medical needs and follows through to a solution.
• Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes.
• Provides guidance, motivation, and encouragement to guides to achieve goals.
• Coordinates patient care tasks and ensures adherence to care plans.
• Partners with and attends stakeholder meetings as necessary.
• Manages EHR and lab tasks, including entering labs, sending requisition forms, coordinating referrals, and disseminating order information and results to physicians and providers.
• Resolves order clarification issues, edits pharmacy information, and troubleshoots patient issues.
• Ensures the loop is closed with physicians and providers after referrals, including collecting patient notes from providers.
• Schedules follow-up appointments with patients, closes the loop with providers, and makes outbound calls to close care gaps in EHR.
• Performs clinical intake according to policy and procedures.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of health care field and medical terminology [Required]
• Knowledge of chronic disease management [Required]
• Knowledge of and ability to utilize internal and external resources [Required]
• Expertise in patient advocacy and navigating complex systems [Required]
• Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques [Required]
• Ability to resolve issues and work independently within the scope of their certification [Required]
• Ability to exercise sound judgement, diplomacy and a professional demeanor [Required]
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements [Required]
• Experience with computers [Required]

Education:

• High School Grad or Equiv [Required]

Licenses and Certifications:

• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
• National Association of Health Professionals (NAHP) [Preferred]
• American Medical Certification Association (AMCA) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.