Certified Medical Assistant/Pharmacy or Wound Care Technician

Emory University; Atlanta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated certified medical assistant or pharmacy technician to join their innovative team as a patient navigator for a significant NIH-funded study. This role involves coordinating patient support, managing logistics for appointments, and ensuring compliance with research protocols. Ideal candidates will possess strong communication skills and relevant clinical experience, especially in diabetes care. With a commitment to excellence and a collaborative environment, this opportunity offers the chance to make a meaningful impact on patient outcomes and contribute to groundbreaking research in healthcare.

Qualifications

• Certified medical assistant, wound care technician, or pharmacy technician required.
• Prior experience in clinical research coordination preferred.

Responsibilities

• Conduct patient support calls and in-person visits according to study protocol.
• Oversee day-to-day operations of clinical research projects.

Skills

Clinical Research Coordination

Patient Navigation

Communication Skills

Fluency in Spanish

Education

Certification as Medical Assistant

Certification as Wound Care Technician

Certification as Pharmacy Technician

Tools

Electronic Databases

Job description

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

Seeking a certified medical assistant, wound care, or pharmacy technician to serve as one of two patient navigators for an NIH funded study of a navigator program for patients with diabetic foot ulcers. Individuals with relevant clinical experience (pharmacy or wound care technicians) will also be considered.

• Conduct telephone calls and in person visits with enrolled patients to provide support according to the study protocol.
• Coordinate and provide logistics support for patient appointments related to the trial.
• Inform and coordinate available resources at Grady and within the community to support patients' needs. Respond to participant inquiries and support calls during designated hours for study participants.
• The navigator team will be available to assist patients during extended hours, from 7 AM to 7 PM. The two navigators can coordinate their schedules to either work early or late shifts, or follow a 4-day workweek, to ensure coverage during these times. (Not to exceed 40 hours per week total)
• Study Coordination: Oversee the day-to-day operations of clinical research projects related to diabetic foot ulcers. Collaborate with the research team to ensure all aspects of the studies are executed efficiently and in compliance with relevant protocols, regulations, and ethical guidelines.
• Participant Recruitment and Enrollment: Identify and screen potential study participants, providing them with detailed information about the research study. Obtain informed consent from eligible individuals and coordinate their enrollment into the trials.
• Data Collection and Management: Implement data collection procedures, including medical history, laboratory tests, wound assessments, and other relevant clinical data. Ensure accurate and timely data entry into electronic databases while maintaining data integrity and confidentiality.
• Regulatory Compliance: Assist in obtaining necessary approvals from investigational review boards and ensure documentation is up-to-date and complete throughout the course of the research projects.
• Clinical Monitoring: Monitor participants' progress throughout the trials and promptly report any adverse events or deviations from the study protocols to the principal investigator and relevant authorities.
• Collaboration and Communication: Foster effective communication among the research team, healthcare providers, study sponsors, and other stakeholders involved in the diabetic foot ulcer projects. Coordinate study-related meetings and maintain documentation of discussions and decisions.

MINIMUM QUALIFICATIONS:

• Certified medical assistant, wound care technician, or pharmacy technician
• Candidates fluent in Spanish are highly encouraged to apply
• Prior experience in clinical research coordination and patient navigation roles, particularly in diabetes care or related fields is a plus.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: [phone] (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week's advance notice is preferred.