Certified Medical Assistant - Pediatrics

Duke Careers; Durham (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Relocation program

Commitment bonus

Job summary

Duke Health’s Pediatrics group at Duke Children’s Creekstone in Durham, NC is seeking a Certified Medical Assistant to perform routine administrative and patient care duties in a busy outpatient practice to support physicians and nurses.

The role includes taking vitals, preparing rooms, assisting with exams, managing clerical tasks, and ensuring smooth office operations; a Level II MA with 1+ year experience and BLS is required, with a $7,500 commitment bonus and relocation program for eligible

Qualifications

• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Graduation from a medical assistant program accredited by CAAHEP or ABHES strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.

Responsibilities

• Perform routine administrative and patient care duties in a medical practice to assist the medical and nursing staff.
• Take patient histories and vital signs; assist with examinations and procedures.
• Schedule and reschedule appointments; update and file patient records.
• Assist with obtaining prior authorizations and patient education.
• Prepare and administer medications as directed and document in patient records.
• Ensure seamless clinic operations and coordinate with lab for specimen handling.

Skills

Clinical experience

BLS

Certification

Education

Graduation from MA program

CAAHEP/ABHES preferred

High school diploma or GED

Job description

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Certified Medical Assistant - Pediatrics

Work Arrangement:

Requisition Number: 270769

Regular or Temporary: Regular

Location: Durham, NC, US, 27560

Date: Jul 7, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

$7,500 Commitment Bonus and Relocation Program for eligible candidates!

JOB LOCATION

Duke Children’s Creekstone - 4709 Page Road

JOB SUMMARY

We are seeking a Medical Assistant, Certified to perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure office runs smoothly.

JOB DUTIES AND RESPONSIBILITIES

• Perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure office runs smoothly.
• Administrative duties may include but not limited to the following:
• Answer telephones and greet patients
• Schedule and reschedule appointments
• Update and file patient medical records
• Fill out school/ FMLA forms
• Assist with hospital admissions
• Arrange for laboratory services
• Handle charge capture for billing purposes
• Perform other administrative duties as directed
• Clinic Duties may include but not limited to the following: Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Assist with obtaining prior authorizations
• Assist patients with form completion.
• Explaining treatment procedures to patients utilizing predetermined protocols
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises. Dispose of contaminated supplies
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
• Prepare and administer medications as directed by a physician and document in patient care record.
• Tee up and forward prescription refills as directed. Telephone prescriptions to a pharmacy.
• Prepare patients for x-rays, tests and procedures.
• Change sterile and non-sterile dressings.
• Perform other clinical functions as delegated and supervised by the nurse or physician.
• Perform patient intake including: obtaining vital signs (including manual blood pressures), administering survey tools, data collection, education screens, assisting patients with ambulation/toileting, reviewing patient medications, assisting patients with preparing questions for
• Completing procedural tasks including: administering vaccinations and medications according to protocols and provider orders, A1C, specimen collection and correct labeling, assisting with clinic-performed procedures (including skin testing, Nexplanon insertions/removals,
• EKGs, place holter monitors), reviewing pre-printed material with patient/family, bill for nursing procedures.
• Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources.

JOB ELIGIBILITY REQUIREMENTS

• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.

JOB HOURS

The schedule for this position is day shift Monday to Friday.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.