Certified Medical Assistant - Pediatrics
Work Arrangement: Regular
Requisition Number: 270769
Location: Durham, NC, US 27560
Job Location
Duke Children’s Creekstone - 4709 Page Road
Job Summary
We are seeking a Medical Assistant, certified to perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and to ensure the office runs smoothly.
$7,500 Commitment Bonus and Relocation Program for eligible candidates!
Job Duties and Responsibilities
- Perform routine administrative and patient care supportive duties to assist medical and/or nursing staff in examinations and treatment of patients and to ensure the office runs smoothly.
- Administrative duties may include but are not limited to the following:
- Answer telephones and greet patients.
- Schedule and reschedule appointments.
- Update and file patient medical records.
- Fill out school/FMLA forms.
- Assist with hospital admissions.
- Arrange for laboratory services.
- Handle charge capture for billing purposes.
- Perform other administrative duties as directed.
- Clinic duties may include but are not limited to the following: Assist medical and nursing staff in a variety of tasks including:
- Take medical histories and record vital signs.
- Assist with obtaining prior authorizations.
- Assist patients with form completion.
- Explain treatment procedures to patients utilizing predetermined protocols.
- Prepare patients for examinations and procedures.
- Assist the physician during the examination and procedures.
- Collect and prepare laboratory specimens.
- Perform basic laboratory tests on the premises and dispose of contaminated supplies.
- Promote patient/family understanding of the educational content and their involvement in the plan of care, and document in patient record.
- Prepare and administer medications as directed by a physician and document in patient care record.
- Team up and forward prescription refills as directed; telephone prescriptions to a pharmacy.
- Prepare patients for x‑rays, tests, and procedures.
- Change sterile and non‑sterile dressings.
- Perform other clinical functions as delegated and supervised by the nurse or physician.
- Perform patient intake including obtaining vital signs (including manual blood pressures), administering survey tools, data collection, education screens, assisting patients with ambulation/toileting, reviewing patient medications, and assisting patients with preparing questions for the physician.
- Complete procedural tasks including administering vaccinations and medications according to protocols and provider orders, A1C, specimen collection and correct labeling, assisting with clinic‑performed procedures (including skin testing, Nexplanon insertions/removals, EKGs, placing Holter monitors), reviewing pre‑printed material with patient/family, and billing for nursing procedures.
- Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources.
Job Eligibility Requirements
- Level II – Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
- High school or GED graduation required.
- Certification by AAMA, AMT, NHA‑CCMA, NCMA or ARMA required.
- BLS required.
Job Hours
Day shift Monday to Friday.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, or military status.
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Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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