Certified Medical Assistant — Patient Care & Coordination

Ochsner Health System; Shreveport (LA); On-site; USD 36,000 - 42,000; Full time

Job summary

Ochsner Health System is seeking a Medical Assistant to provide individualized patient care under supervision. The role involves in-person, telephonic, and electronic support, documentation, and collaboration with providers to ensure smooth patient visits.

Required High School diploma; BLS certification; completion of MA training preferred. Prior experience with confidential information and fast-paced settings is expected.

Qualifications

• Education Required – High school diploma.
• Preferred – Completion of a formal medical assistant training program.
• Work Experience Required – Experience working with and maintaining confidential information in a fast-paced environment with minimal supervision.
• Certifications Required – Medical Assistant Certification Basic Life Support (BLS) from the American Heart Association.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

Skills

Clinical knowledge

Computer skills

Verbal & written communication

Interpersonal & customer service

Education

High school diploma

Medical assistant training program (preferred)

Job description

Ochsner Health System is seeking a Medical Assistant to provide individualized patient care under supervision. The role involves in-person, telephonic, and electronic support, documentation, and collaboration with providers to ensure smooth patient visits.

Required High School diploma; BLS certification; completion of MA training preferred. Prior experience with confidential information and fast-paced settings is expected.