Certified Medical Assistant — Patient Care & Clinic Support

HAHHH; Northbridge (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

UMass Memorial Health is seeking a clinical support associate to provide clear communication to licensed clinicians and assist in patient care tasks in Massachusetts. The role includes room setup, equipment maintenance, and performing clerical duties such as scheduling and documenting in patient records.

Ideal candidates hold a current BLS certification and can comply with office protocols. The position emphasizes teamwork, accuracy, and patient comfort while supporting care teams throughout

Qualifications

• Requires clear, timely communication to licensed clinicians.
• Performs clerical duties per office/clinic protocol.
• Assists in setup, maintenance, and cleaning of patient equipment.
• Documents in patient records as required by protocol.

Responsibilities

• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported.
• Sets up/prepares rooms based on patient care requirements.
• Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
• Performs clerical duties: typing, filing, scheduling, letters, and phone calls, and documents in patient records.

Skills

Clear communication

Clerical duties

Scheduling

Documentation

Education

Basic Life Support (BLS) certification

Job description

UMass Memorial Health is seeking a clinical support associate to provide clear communication to licensed clinicians and assist in patient care tasks in Massachusetts. The role includes room setup, equipment maintenance, and performing clerical duties such as scheduling and documenting in patient records.

Ideal candidates hold a current BLS certification and can comply with office protocols. The position emphasizes teamwork, accuracy, and patient comfort while supporting care teams throughout