Certified Medical Assistant - LAB (CMA/MLT/LabTech)

UnityPoint Health; Waukee (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

We are seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) to join our growing clinic team in Waukee, Iowa. This position supports laboratory services and ensures a positive patient experience throughout specimen collection, with strong clinical skills and excellent customer service.

The ideal candidate will demonstrate commitment to quality, safety and accuracy in patient care and laboratory operations. CMA certification in Iowa is required.

Qualifications

• Valid and current Iowa CMA certification required.
• Graduate of an accredited Medical Assistant program (Certificate/Diploma/Associate).
• Certified or Registered Medical Assistant through one of the listed national organizations.

Responsibilities

• Perform venipuncture, capillary blood collection and other specimen collection procedures.
• Prepare, label, process, and package laboratory specimens for testing while ensuring integrity.
• Verify patient identification and document orders and specimen collection in the EHR.
• Educate patients about testing procedures to ensure a positive experience.
• Maintain supplies, equipment, and inventory levels; coordinate restocking as needed.
• Perform quality control and ensure compliance with laboratory, clinic, regulatory and safety standards.
• Keep the laboratory environment clean, organized, and safe.
• Communicate testing requirements and results with providers, staff, patients, and partners.
• Assist with patient care activities and clinical support duties as needed.
• Protect patient confidentiality and adhere to HIPAA and policies.

Skills

Venipuncture

Specimen collection

Customer service

Clinical documentation

Education

Medical Assistant certificate/diploma/Associate degree

Certified/Registered Medical Assistant (Iowa)

Tools

EPIC EMR

Job description

• Shift: Mon-Fri 7:45-5:30 rotating shifts
• Job ID: 185684

• Area of Interest: Allied Health
• FTE/Hours per pay period: 1.0
• Department: Lab- Waukee MOB
• Shift: Mon-Fri 7:45-5:30 rotating shifts
• Job ID: 185684

Overview

UnityPoint Clinic

Certified Medical Assistant - LAB

Waukee Med Park

Waukee, IA

Monday-Friday 7:45AM-5:30PM

Full-time + benefits

We are seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) to join our growing clinic team in Waukee, Iowa. This position is dedicated to supporting laboratory services and ensuring a positive patient experience throughout the specimen collection process. The ideal candidate will demonstrate strong clinical skills, excellent customer service, and a commitment to quality, safety, and accuracy in all aspects of patient care and laboratory operations.

• Will consider a Clinic Lab Tech or Medical Lab Tech in place of CMA!

Why UnityPoint Health?

We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.


• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.


• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Perform venipuncture, capillary blood collection, and other specimen collection procedures according to established protocols


• Prepare, label, process, and package laboratory specimens for testing and transport while maintaining specimen integrity


• Verify patient identification and accurately document laboratory orders and specimen collection information within the electronic health record (EHR)


• Educate patients regarding laboratory testing procedures and answer questions to ensure a positive patient experience


• Monitor and maintain laboratory supplies, equipment, and inventory levels; coordinate ordering and restocking as needed


• Perform quality control procedures and maintain compliance with laboratory, clinic, regulatory, and safety standards


• Maintain a clean, organized, and safe laboratory environment


• Communicate effectively with providers, clinical staff, patients, and external laboratory partners regarding testing, results, and specimen requirements


• Assist with patient care activities and clinical support duties as needed


• Protect patient confidentiality and adhere to HIPAA and organizational policies and procedures

Qualifications

• If Lab Tech - High School Diploma required


• If MLT - Med Lab Tech accredited program completed + certification prior to starting required


• If CMA: Valid and current certification in the state of Iowa for Medical Assisting required
  
  
  
  • Graduate of an accredited program for Medical Assistants (Certificate, diploma, or Associate's Degree) required.
  
  
  • Certified or Registered Medical Assistant through one of the following required:
    
    
    
    • National Healthcare Association
    
    
    • American Association of Medical Assistants
    
    
    • National Center for Competency Testing
    
    
    • National Certified Medical Assistant
    
    
    • National Association of Health Professionals
    
    
    • American Registry of Medical Assistants
    
    
    • American Allied Health
    
    
    • American Medical Technologists
    
    
    
    
  
  
  • Prior experience in a clinical or outpatient setting preferred
  
  
  • Familiarity with EPIC a plus!
  
  
  
  


• For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing