CERTIFIED MEDICAL ASSISTANT/LAB

Paycom; Santa Rosa (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Santa Rosa Clinic in Santa Rosa, TX seeks a skilled Medical Assistant to support patient care and charting at the clinic. The role involves handling patient data, administering injections or vaccinations as directed, and assisting providers with examinations and procedures in a fast-paced setting.

Ideal candidates hold a MA program credential, basic lab skills, and bilingual English/Spanish communication. A strong focus on HIPAA compliance and patient education is essential for success in this

Qualifications

• High School Diploma or GED and MA program completion.
• Current CMA/RMA certification preferred or eligible.
• Experience with EMR systems and medical office procedures.

Responsibilities

• Greet patients and coordinate care with cultural sensitivity.
• Prepare patients for examination and assist with treatments.
• Manage patient information and ensure HIPAA compliance.
• Support team communication and scheduling of services.
• Perform basic lab tasks and specimen processing as needed.
• Maintain a clean, safe work area and infection-control practices.

Skills

Medical assisting

EMR proficiency

Bilingual English/Spanish

Patient care

HIPAA compliance

Education

High School Diploma or GED

Graduate of accredited Medical Assistant program

MA certification (CMA/RMA) preferred

Tools

Microsoft Word

Excel

Job description

Job Details

Job Location: SANTA ROSA CLINIC - Santa Rosa, TX 78593, GENERAL DESCRIPTION OF POSITION:

POSITION DIRECTLY SUPERVISED: None

This position is vital in the health care delivery system. This is traditionally the patient’s first clinical point of contact so patient relationship, management of patient care, management of patient information, team communication, and demonstration of conduct and activities using patient centered medical home principles, policies and procedures is critical. Always supports the vision and the mission of the Clinic.

The CMA will conduct pre-planning and prepping patient charts (entering orders needed), record patient data (ex, vitals, screenings), perform medication reconciliation, administer medication as directed by provider (oral, subcutaneously, or intramuscular), administer vaccinations, preform procedures (EKGs, breathing treatments, ear lavages, etc.), and educating patients. The CMA may have to float to a different department if needed.

Laboratory Support-Performs patient testing and reporting as assigned and preforms laboratory tests as described in the lab manual. Performs routine waive tests with accuracy and precision under minimal to no supervision. Maintains adequate stock levels. Runs controls, monitors QC Data, and preforms, documents, and assures proficiency tests are submitted. Keeps all lab records on file and assists in laboratory inspection preparedness. Maintains instruments following manufactures recommendation. Documents accurately maintenance on action logs.

Essential Job Functions

• Patient relationship: Will greet and welcome the patient in a pleasant, respectful, culturally and linguistically appropriate manner. Assure all patient questions are answered in a positive and cordial manner. Assures the patient has a clear understanding of all communications. Communicates patient’s problem/complaint to the provider. Reinforces to the patients the importance of keeping appointments or communicating changes in their appointments. Asks the required questions for a proper assessment.
• Management of patients care: Prepares patients for examination and treatment. Takes patient’s history and vital signs. Prepares examination and treatment rooms with necessary equipment and supplies. Gives injections that are in their scope of practice. Assists with refills, reviews all patient medications as per protocols. Initiates notes for the nurse on call or others to alert information regarding a patient. Assists the providers as requested. May collect and process biological specimens for analysis and other lab tests. Assists with scheduling tests or treatments as requested. Will maintain accurate laboratory records for inspections by lab director, lab consultant, and CLIA inspectors.
• Manages patient information: Takes and documents patient’s history and vital signs. Performs pre-visit chart reviews for required health indicators, vaccines, labs, etc. Reviews chart under the direction of provider and obtains and places report results in charts. Makes list of anticipated needs for patients (vaccines, labs orders,etc.) Assures the patient information and records is completed timely and is current. Keeps all laboratory records on file and assist in lab inspection preparedness. Adheres to all HIPAA regulations in and outside of the Clinic. Communicates patient information as requested to enhance patient services.
• Team communication: Actively participates in team huddles to assure maximum appointments, gaps in the day, and works on same day access. Meets with the team to ensure that the provider’s productivity and schedule is reviewed and populated throughout the day. Helps in the orientation of new employees or students. Works with unit team members as well as other clinic personnel to ensure a smooth patient flow. Communicates specific patient needs and/or population management information.
• Demonstration of safe and professional conduct: Maintains a friendly and safe environment for self and others. Keeps work area clean and disinfected daily. Record temperature reading daily for control devices. Response to emergency situations as per training. Refrains from texting and speaking on the cell phone while on duty. Refrains from informal communication with patients and others. Fully participates in the performance improvement and follows all the Clinic policies and procedures. Attends work on a regular and predictable schedule in accordance with Clinic leave policy and performs other duties as assigned. Submits required documentation in a timely manner (credentialing requirements, license renewals, certifications, CNE attendance, etc.). Must always adhere to a professional appearance in dress and behavior/conduct.

Qualifications

• Knowledge of practice level procedures, techniques, and practice of patient care.
• Knowledge and skilled in use of computer and computer software (EMR, Microsoft Word, Excel, etc.) programs as necessary and telephone system.
• Knowledge of community resources
• Knowledge of SC policies and procedures.
• Knowledge of the Chronic Care Model and Patient-Centered Medical Home Model (PCMH).
• Skilled in excellent customer service
• Ability to complete basic/intermediate math computations and medical math conversions.
• Ability to examine documents for accuracy and completeness.
• Ability to maintain a flexible work schedule.
• Ability to maintain an effective and professional working relationship with the public and co-workers.
• Ability to maintain client, office confidentiality and abides by confidentiality expectations and HIPAA guidelines.
• Ability to prepare records in accordance to detailed instructions.
• Ability to read, write and speak in a clear, accurate and professional manner; includes active listening skills and understanding medical terminology.
• Ability to work in a fast paced environment.
• Ability to work with medical equipment to include but not limited to: electronic and manual vital signs measurement, auditory and visual examinations, oxygen and suction apparatus, peak flowmeter.
• Able to bend, stretch, stoop, stand, sit, and lift 20 lbs.
• Able to show excellent interpersonal skills reflecting clarity, diplomacy and communicates accurately and effectively with all levels of staff and management.
• Ability to communicate concerns to appropriate personnel using tact and diplomacy.
• Ability to interpret and translate for the provider when necessary.
• Ability fully comply with the enhanced infection control requirements of the clinic.

Minimum Qualifications

High School Diploma or GED. Graduate of an accredited Medical Assistant program. Minimum of 1 year medical assistant work experience in a hospital or medical clinic setting preferred. Current certification as a registered or certified medical assistant required. Must be computer literate. Must be current with BLS/CPR. Bilingual (English/Spanish) required. This position requires an initial N95 mask fit testing and annual test fitting thereafter unless there is a significant change during the year that requires retesting prior to the annual fit testing.

Special Instructions

This position requires travel. Employee must provide transportation. If employee operates a personal motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver’s license for the appropriate type of vehicle and Texas Liability insurance. This position requires that an employee’s driving record be verified with law enforcement to ensure compliance with SC’s driving policy.

Due to the nature of SC Services, it may be necessary for employees to work extended hours or other variations of the usual shift to ensure adequate care to patients and to maintain service to the community.