Certified Medical Assistant - Internal Medicine Pro

Carilion Clinic; Roanoke (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Wellness programs

Job summary

Carilion Clinic in Roanoke, VA is seeking a Certified Medical Assistant - Internal Medicine to provide basic clinical services and clerical support under supervision. The role emphasizes accurate documentation in the EMR and patient advocacy.

You will triage calls, coordinate orders, assist with patient assessments, and participate in quality improvement initiatives while adhering to safety and privacy standards.

Qualifications

• Education: High School Diploma or GED.
• Experience: None.
• Licensure/Cert: Medical Assistant Certification from a recognized national body (e.g., AAMA, AMT, NHA). BLS required.

Responsibilities

• Triages incoming clinical calls and addresses patient questions or routes to the appropriate department.
• Gathers clinical information, assesses caller needs and determines appropriate care actions.
• Documents encounters accurately in the EMR and coordinates physician orders with clinical staff.
• Schedules appointments, processes referrals, and collects patient demographics and insurance details.
• Supports communication across teams and serves as a patient advocate.

Skills

Communication

Problem solving

Electronic Medical Records

Education

High School Diploma or GED

Job description

Carilion Clinic in Roanoke, VA is seeking a Certified Medical Assistant - Internal Medicine to provide basic clinical services and clerical support under supervision. The role emphasizes accurate documentation in the EMR and patient advocacy.

You will triage calls, coordinate orders, assist with patient assessments, and participate in quality improvement initiatives while adhering to safety and privacy standards.