Certified Medical Assistant - Floater

DuPage County Health Department; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

The DuPage County Health Department seeks a Certified Medical Assistant to support nurses and clients in a busy outpatient psychiatric clinic. This full-time position offers a chance to make a positive impact in the community while providing comprehensive medical assistance. The role includes various responsibilities such as performing blood draws, managing lab tests, and ensuring patient confidentiality. Ideal candidates will have a background in medical settings and relevant certifications, including bilingual skills in English and Spanish. Join a dedicated team that values customer service and professionalism.

Benefits

12 paid holidays

12 days of paid vacation

Tuition reimbursement

Pension eligibility

Health insurance options

Qualifications

• One year of experience in a medical setting.
• Completion of AAMA or RMA accredited program.

Responsibilities

• Perform blood draws and manage recurring labs.
• Take client vital signs and record in ECR.
• Assist with filling out forms.

Skills

Customer Service

Bilingual

Medical Terminology

Education

Certified Medical Assistant

Registered Medical Assistant

Tools

ECR

Phlebotomy Certification

Job description

Location : Multiple locations in DuPage County, IL

Job Type : Full Time (37.5 hours per week)

Job Number : 24-00940

Service Unit : Behavioral Health Services

Opening Date : 04 / 23 / 2025

Description

The DuPage County Health Department is looking for a new team member to join us working as a Certified Medical Assistant. The ideal candidate will be able to assist nurses, prescribers and clients, in a busy outpatient psychiatric clinic. We are looking for someone with the ability to adhere to office procedures while providing courteous customer service to clients seeking behavioral health services. This position will give you the opportunity to make a positive difference in your community, while gaining valuable experience working the field of Human Services.

This is a float position working out of our offices in Wheaton, Lombard, Addison and Westmont. The hours are Monday through Friday from 8 : 00 am until 4;30 pm three to four days a week, with one or possibly two day per week working from 10 : 30 am to 7 : 00 pm for a total of 37.5 hours per week. The pay for this position may increase based on experience.

This position offers a full DuPage County benefit package, which includes 12 paid holidays, 12 days of paid vacation, paid personal and sick days. This position is pension-eligible, we offer tuition reimbursement, and we are a qualifying employer under the Public Service Loan Forgiveness program. Please click on our benefits tab to see a full list of our benefits.

If your passion is a desire to help others, like a variety in your day and want to make a difference in people's lives, then apply today and join our team!

Responsibilities

• Perform blood draws, urine drug screens and manage recurring labs.
• Take client vital signs and record in ECR.
• Take inventory and monitor supplies.
• Maintains required training, licensure, and / or certification.
• Adheres to department guidelines for attendance and punctuality.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• If bilingual, may assist with interpretation.
• Assist with filling out forms.
• Monitor and log equipment data.

Requirements

One year of experience within a medical setting such as a physician's office, hospital, or long-term nursing facility; or an equivalent combination of training and experience.

Completion of American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) accredited program and current AAMA or AMT (governing body of RMA) certification; designated positions may be required to be bilingual, English Spanish speaking, based on population served.

Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems; proficiency with using computers and electronic communication. Phlebotomy certification preferred, bilingual in Spanish a plus. On site paid HR new hire orientation in Wheaton is required.

Supplemental Information

Working skill in maintaining clinic and client flow; working skill in performing medical procedures such as collecting lab specimens, blood draws, and vital signs; working skill in following verbal and written instructions; working skill in maintaining office files and clinical records; working skill in developing and maintaining positive and professional relationships with internal and external customers; working skill in written and verbal communication; some skill in the operation of a personal computer, applicable software, and peripheral equipment.

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.

Benefits for Employees

Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.

Full-time employees are eligible for the following benefits.

Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at

Medical Insurance

Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options : three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.

Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.

Vision Discounts & Insurance

A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.

Prescription Plans

Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.

The Delta Dental PPO program allows you to visit any dentist you wish.

Flexible Spending Accounts

Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.

Life Insurance

All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.

Disability Insurance

Employees may elect additional accident and critical illness disability benefits.

What percentage of time are you willing to travel within DuPage County? Please select from drop down.

• 100%

Do you currently have one of the following Licensure? Please choose any that apply.

• LCPC
• LCSW
• ALMFT
• LMFT
• CADC
• Other
• Not Applicable
• American Association of Medical Assistants
• Registered Medical Assistant
• Certified Medical Assistant

Do you speak Spanish? If so, please rate your fluency.

• Minimal
• Casual Conversation
• Fluent

How many years of customer service experience do you have?

What area is your Degree in (for example, Public Health Management, etc.)

Rate your proficiency using computers and electronic communications. Would you say you are knowledgeable, proficient or advanced?

Do you have a phlebotomy certification?

Do you have an active BLS CPR card?

Do you have an active CPI card?

Required Question

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