Certified Medical Assistant - Family Medicine, Montoursville

UPMC; Pennsylvania; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant Lead to enhance patient care and support physicians in a dynamic healthcare environment. This role involves overseeing day-to-day operations, ensuring compliance with medical protocols, and providing exceptional service to patients. You will play a crucial role in training new staff, implementing departmental goals, and improving service quality. If you are passionate about patient care and are looking to make a significant impact in a collaborative team, this opportunity is perfect for you.

Qualifications

• Experience in patient care and clerical tasks.
• Certification as a Medical Assistant is preferred.

Responsibilities

• Assist physicians with patient care and office procedures.
• Document patient information and ensure compliance with HIPAA.
• Prepare patient rooms and assist in examinations.

Skills

Patient Care

Clerical Skills

Communication

EPIC Care

Vital Signs Monitoring

Medication Administration

Phlebotomy

Infection Control

Education

High School Diploma

Medical Assistant Certification

Tools

EPIC Care

Job description

Job Description: Medical Assistant Lead

Assist physicians with various aspects of patient care, including clerical, environmental, and organizational tasks, to ensure patient satisfaction. Serve as a lead team member for day-to-day workflow issues and office procedures, in addition to core Medical Assistant responsibilities.

Work Schedule:

• Day shifts (4x/wk): 8:00 am - 4:30 pm & 8:30 am - 5:00 pm
• Evening shift (1x/wk): 10:30 am - 7:00 pm
• Saturday AM Rotation: 8:00 am - 12:00 pm

Responsibilities:

• Attend routine staff meetings to communicate procedural changes aimed at improving service quality and patient safety.
• Participate in implementing department goals, processes, and procedures. Assist with the orientation of new staff members.
• Relay instructions and educational information to patients as per provider instructions.
• Document patient information in the medical record, adhering to all confidentiality policies and requirements.
• Work with the manager to identify opportunities for improvement in clinical and nonclinical functions, including infection control procedures.
• Serve as an office super user of EPIC Care as assigned.
• Attend competency training and demonstrate proficiency in practice-specific tasks such as taking vital signs, administering medications and vaccines, performing CLIA testing, collecting labs, TB skin testing, wound care, dressing changes, EKG, phlebotomy, and ear irrigation, among others, following established policies and procedures.
• Handle patient medical records in compliance with HIPAA and other regulations.
• Obtain lab and x-ray reports, hospital notes, and referral information; complete necessary forms and requisitions; schedule appointments; verify insurance coverage and patient demographics.
• Prepare patient rooms, set up instruments and equipment, and assist in patient examinations according to departmental protocols.