Certified Medical Assistant - Family Medicine, Montoursville

UPMC; Montoursville (Lycoming County); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Medical Assistant Lead to enhance patient care and streamline office procedures. This role involves supporting physicians with various administrative and clinical tasks, ensuring patient satisfaction, and leading the team in daily operations. You will be responsible for documenting patient information, preparing examination rooms, and collaborating on departmental goals. If you are passionate about patient care and have strong organizational skills, this position offers a rewarding opportunity to make a difference in healthcare delivery.

Qualifications

• Experience in patient care and clerical tasks is essential.
• Certification as a Medical Assistant is required.

Responsibilities

• Assist physicians with patient care and clerical tasks.
• Document patient information and handle medical records.

Skills

Patient Care

Clerical Skills

Organizational Skills

Communication Skills

EPIC Care Proficiency

Education

Medical Assistant Certification

High School Diploma

Tools

EPIC Care

Job description

Job Title: Medical Assistant Lead

Assist physicians with various aspects of patient care, including clerical, environmental, and organizational tasks, ensuring patient satisfaction. Serve as a lead for the team regarding day-to-day workflow issues and office procedures.

Work Schedule:

• Day shifts (4x/wk): 8:00 am - 4:30 pm & 8:30 am - 5:00 pm
• Evening shift (1x/wk): 10:30 am - 7:00 pm
• Saturday AM Rotation: 8:00 am - 12:00 pm

Responsibilities:

• Attend routine staff meetings to communicate procedural changes aimed at improving service quality and patient safety.
• Participate in implementing department goals, processes, and procedures; assist with the orientation of new staff members.
• Relay instructions and educational information to patients as directed by providers.
• Document patient information in medical records, adhering to confidentiality policies and regulations.
• Collaborate with the manager to identify opportunities for improvement in clinical and non-clinical functions, including infection control procedures.
• Serve as an office super user of EPIC Care as assigned.
• Attend competency training and demonstrate proficiency in practice-specific tasks, including vital signs, medication and vaccine administration, CLIA testing, TB skin testing, wound care, EKG, phlebotomy, and ear irrigation.
• Handle patient records in compliance with HIPAA and other regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, and complete related forms. Schedule appointments, verify insurance coverage, and update patient demographics.
• Prepare patient rooms, set up instruments and equipment, and assist with examinations.