Certified Medical Assistant (CMA) - Urology Clinic

Duke University Hospital; Durham (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a Certified Medical Assistant to join their Urology Clinic team. This role is vital in delivering compassionate patient care, performing both administrative and clinical duties, and ensuring smooth clinic operations. Ideal candidates will have a strong foundation in medical assisting, excellent communication skills, and a passion for patient care. With a commitment to advancing health together, this position offers a competitive commitment bonus and the opportunity to work in a supportive, collaborative environment. If you are dedicated to making a difference in patient lives, this is the perfect opportunity for you.

Benefits

Relocation Assistance

Commitment Bonus

Health Insurance

Retirement Plan

Professional Development

Paid Time Off

Flexible Scheduling

Wellness Programs

Qualifications

• Graduation from an accredited Medical Assistant program strongly preferred.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.

Responsibilities

• Assist medical and nursing staff in various tasks including taking medical histories.
• Prepare and administer medications as directed by a provider.
• Collaborate with team to review medical charts for scheduling.

Skills

Patient Care

Medical Terminology

Administrative Skills

Communication Skills

Infection Control Procedures

Education

High School Diploma or GED

Graduation from accredited Medical Assistant program

Tools

Electronic Health Records (EHR)

Basic Laboratory Equipment

Job description

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Certified Medical Assistant (CMA) - Urology Clinic

Work Arrangement:

Requisition Number: 257014

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Date: May 1, 2025

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) – Duke Hospital

Urology Clinic 1G

Duke University Health System-Duke Hospitalseeks to hire aCertified Medical Assistantwho will embrace our mission ofAdvancing Health Together.

Qualified candidates will receive a $7,500 commitment bonus!

Department Profile:

• The Duke Urology Clinic - Clinic 1G's multidisciplinary team provides compassionate medical, surgical, and triage care primarily to adult urology patients. While we do not frequently see pediatric patients, we do offer consults for pediatric male fertility preservation. Our clinic features four subspecialties: kidney stone group, general urology, reconstructive urology, and male fertility. We perform in-office cystoscopies, vasectomies, monthly catheter exchanges for catheter-dependent patients, and trial of voids, among other procedures.
• 4-10hour shifts per week

Job Summary:

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties:

• Collaborates with team to review medical charts to determine appropriate scheduling
• Assist with scheduling procedures
• Assist with medication prior authorizations
• Assist with coordinating home medical supplies for patients

Clinical Duties:

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a provider
• Telephone prescriptions to a pharmacy
• Prepare patients for x-rays, tests and procedures

Required Qualifications at this Level

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting

General Ladder Statement:In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities

• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Medical terminology
• Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.