Certified Medical Assistant: Clinician Support & Front Desk

Wilmington Health; Wilmington (NC); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Wilmington Health is seeking a Certified Medical Assistant (CMA) to provide front office support and clinical assistance in a busy medical practice in Wilmington, NC. The CMA will work under supervision of physicians and Advanced Practice Providers, ensuring accurate patient data, proper specimen handling, and adherence to safety protocols.

The role requires CMA certification, an accredited Associate degree in Medical Assisting, and BLS/CPR certification; one year of clinical experience is

Qualifications

• Active CMA or RMA certification required.
• Accredited Associate's Degree program in Medical Assisting.
• BLS/CPR certification required.
• One year clinical experience preferred.

Responsibilities

• Prepares patient for and assists with examinations.
• Administers injections and medications, dresses wounds and incisions, provides instructions per protocol.
• Collects patient data and maintains records in EMR system.
• Cleans and sterilizes instruments and maintains stock of supplies and medications.
• Conducts specified laboratory tests.
• Acts as receptionist and performs secretarial duties, communications with insurance companies, and calls/prescriptions.
• Communicates with managed care for prior authorizations; schedules procedures on campus and off site.
• Responds to/triages patient phone calls and messages.
• Educates patients and instructs on medications and treatment plans.

Skills

Customer Service

Phone Skills/Triage

Interpersonal Communication

Meds/IVs

Education

Associate Degree in Medical Assisting

CMA Certification

BLS/CPR Certification

Job description

Wilmington Health is seeking a Certified Medical Assistant (CMA) to provide front office support and clinical assistance in a busy medical practice in Wilmington, NC. The CMA will work under supervision of physicians and Advanced Practice Providers, ensuring accurate patient data, proper specimen handling, and adherence to safety protocols.

The role requires CMA certification, an accredited Associate degree in Medical Assisting, and BLS/CPR certification; one year of clinical experience is