Medical Assistant - Internal Medicine - Williamsburg

Riverside Health; Williamsburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Medical Assistant position at Riverside Health System in Williamsburg, VA supports physicians and practice managers by providing patient care, clinical tasks, and clerical duties. You will interview patients, take vital signs, prepare exam rooms, assist with meds and vaccines, and help manage referrals and test scheduling.

This role emphasizes HIPAA/compliance, accurate EMR documentation, strong customer service, and teamwork across the care team.

Qualifications

• High School Diploma or GED (Required)
• ProgramGraduate, Medical Assistant (Required)
• 1 year clinical experience (Preferred)
• Certified Medical Assistant (CMA) or equivalent certification (Required)
• CPR/BLS Certification (Required)

Responsibilities

• Interview patients and verify visit purpose.
• Take vital signs and prep exam rooms.
• Administer medications and vaccines under physician supervision.
• Process prescription refills and coordinate with pharmacies.
• Maintain inventory and ensure HIPAA/OSHA compliance.
• Document in EMR and coordinate referrals/tests.

Skills

Phlebotomy

Vital signs

Patient care

Documentation

HIPAA compliance

Customer service

Education

Medical Assistant program

Tools

EMR/EHR

Job description

Williamsburg, VirginiaHiring Range$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThe Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Is responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other practices as needed to support operational needs. May be asked to float to other practices within the region providing support as needed.What you will doMaintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care.Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information. Assists with patient education per protocol and direct provider instruction to include directions in the after-visit summary within the electronic medical record.Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the electronic health record.Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations.Supports productivity goals to maximize use of facility resources to meet patient demand. Maximizes physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.QualificationsEducationHigh School Diploma or GED, (Required)Program Graduate, Medical Assistant (Required)Experience1 year Clinical experience (Preferred)Licenses and CertificationsCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) orCPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)CCMA - National Healthcareer Association (NHA) Upon Hire(Required) orRegistered Medical Assistant (RMA) - American Medical Technologists (AMT) Upon Hire(Required) orMedical Assistant - National Center for Competency Testing (NCCT) Upon Hire(Required) orCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) orMedical Assistant (MA) - American Registry of Medical Assistants (ARMA) Upon Hire(Required) orTo learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.