Certified Medical Assistant - Call Center Representative

Prosser Memorial Health; Prosser (WA); On-site; USD 28,764 - 49,882; Full time

Job summary

Prosser Memorial Health is seeking a full-time CMA Specialty call center specialist to assist providers and clinical staff in delivering medical care. Responsibilities include managing schedules and appointments, checking insurance, and coordinating referrals. The ideal candidate will have a High School Diploma, medical assistant certification, and preferably 1-2 years of clinical experience, ideally being bilingual in Spanish. The position offers a salary range of $20.88 - $36.21 per hour.

Qualifications

• High School Diploma / GED.
• Graduate of medical assistant program.
• General knowledge of office procedures and computer systems.

Responsibilities

• Assist providers, clinical staff, and patients in delivering medical care.
• Maintain schedules and appointments for specialty clinic providers.
• Check insurance and ensure referrals and authorizations are present.

Job description

FT, 80 hrs/pp, 1.0 FTE; days, Mon.-Fri., 9:30 AM-6 PM, varies as scheduled.

Job Summary

The CMA Specialty call center specialist is responsible for providing assistance to providers, clinical staff, call center staff, nurse triage and patients in delivering medical care. Maintains schedules and appointments for specialty clinic providers. Is responsible for checking insurance and making sure all referrals and authorizations are present prior to scheduling. Additionally, the referral coordinator's responsibilities include appointment coordination, patient communication and registering patients. Will work together with other departments and/or organizations to assure all necessary patient information is provided and or obtained, and in electronic format whenever possible.

Education and/or Experience Requirements

• High School Diploma / GED
• Graduate of medical assistant program.
• General knowledge of office procedures and computer systems.

Preferred

• 1-2 years clinical experience.
• Bilingual in Spanish.

Licensure & Certification Requirements

• Requires current Washington State DOH Medical Assistant-Certified credential.
• Must maintain BLS certification.

Pay Range

$20.88 - $36.21