Certified Medical Assistant/BA- VP Float Pool

Valley Health System; Paramus (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Certified Medical Assistant to join their team in Paramus. In this dynamic role, you will provide direct clinical support under the guidance of healthcare professionals, ensuring a high standard of patient care. Your responsibilities will range from patient intake and blood draws to managing front desk operations, including patient registration and insurance compliance. This position requires a strong commitment to quality care and effective communication skills, as you will interact with diverse patient populations. Join a dedicated team that values compassion and teamwork in delivering exceptional healthcare services.

Qualifications

• Certification as a medical assistant is required with strong communication skills.
• Experience in a clinical or outpatient setting is preferred.

Responsibilities

• Perform direct clinical activities including patient intake and blood draws.
• Manage front desk activities such as greeting and registering patients.

Skills

Certified Medical Assistant Certification

BCLS Certification

Strong Communication Skills

Organizational Skills

Customer Service Skills

Education

High School Diploma or Equivalent

Completion of Medical Assistant Program

Formal Coursework in Office Management

Tools

EMR System

Job description

POSITION SUMMARY:

As a Certified Medical Assistant (CMA), under the direction of the physician, Charge RN, or Manager, you will perform direct clinical activities in a courteous, caring, and respectful manner. Responsibilities include patient intake, blood draw, pharmacy calls, EKG, and any tests required by the physician. You will also be responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. As a Business Assistant (BA), you will perform essential front desk activities, including greeting, registering patients, ensuring insurance compliance, and collecting appropriate payments at the time of service. Additionally, you will maintain the daily patient schedule and answer all incoming calls, resulting in scheduling appointments, medication refills, or passing along inquiries from a clinical or billing nature in a courteous, caring, and respectful manner. Coordination with clinical staff on any special needs or requirements is essential to ensure proper patient flow. You will support the Practice and professional staff as directed or requested by the Practice Manager.

EDUCATION:

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Certification is required. Completion of formal coursework in office management, database management, or business is preferred.

EXPERIENCE:

Previous MA experience in a clinic, physician's office, or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience is required.

SPECIAL SKILLS:

- Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners, such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), or National Center for Competency Testing (NCCT) is required. BCLS certification is preferred upon hire and will be required. Understanding of the operations of a medical practice is preferred. Strong orientation towards the provision of high-quality, cost-effective, and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication skills—both oral and written—to convey information clearly and concisely to persons of varied age groups, customers, and/or groups. Ability to create, maintain, and support a high-functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates courteous, caring, respectful, and compassionate behavior at all times. Ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements. Ability to represent the organization positively at all times. Respect for confidentiality of private healthcare, financial, and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibilities and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by customer/patient satisfaction survey scores and other organizational and System targets. Position may require rotating to other VMG locations from time to time when necessary.

Job Location: Paramus

Shift: Day (United States of America)

EEO Statement:
Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.