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A leading healthcare provider is seeking a Medical Assistant to perform clinical and front desk responsibilities. This role involves patient interactions, documentation in EMR systems, and coordination with clinical staff to ensure proper patient flow. The ideal candidate will hold a high school diploma, a certification in medical assistance, and possess strong skills in communication and organization, ensuring a respectful and efficient environment.
POSITION SUMMARY:
(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring, and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG, and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care, and treatment.
(BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance, and collecting appropriate payment at the time of service. Responsible for maintaining the daily patient schedule and answering all incoming calls that result in scheduling an appointment, medication refills, or passing along inquiries from a clinical or billing nature, in a courteous, caring, and respectful manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager.
EDUCATION:
High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management, or business.
EXPERIENCE:
Previous MA experience in a clinic, physician's office, or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
SPECIAL SKILLS:
Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, or NCCT required. BCLS certification preferred upon hire, will be required. Understanding of the operations of a medical practice preferred. Strong organizational and time management skills. Excellent communication skills—oral, written, and presentation—to convey information clearly to persons of varied age groups and backgrounds. Ability to create, maintain, and support a high-functioning team, establishing cooperative relationships with staff and management. Demonstrates courteous, caring, respectful, and compassionate behavior at all times. Ability to listen and respond non-judgmentally, with clear expectations. Respects confidentiality of healthcare, financial, and company information. Supports efforts to improve patient/customer satisfaction. Position may require rotating to other VMG locations as needed.
Job Location: Ridgewood 550 N Maple Ave
Shift: Day (United States of America)
EEO Statement:
Valley Health System does not discriminate based on any protected class, in accordance with applicable laws. This applies to all employment conditions and privileges.