Certified Medical Assistant

Mainstreetwashington; Waterloo (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Certified Medical Assistant for their Hospitalist IMPACT Team in Waterloo. This full-time position involves assisting clinical staff, administering medications, and documenting patient care. With a focus on team collaboration and patient education, this role offers opportunities for professional development and a supportive work environment.

Benefits

Paid time off

401K matching

Employee recognition program

Tuition reimbursement

Pet insurance

Qualifications

• Graduate of an accredited program for Licensed Practical Nurses or Certified Medical Assistants.
• Current license to practice nursing in the State of Iowa/Illinois.
• Previous clinical experience in a medical office preferred.

Responsibilities

• Assist provider with obtaining basic vital information and preparing patients for examination.
• Document accurate patient health information and perform follow-up phone calls.
• Provide education to patients and families using the Teach-back method.

Skills

Strong interpersonal skills

Strong computer skills

Ability to work as a team member

Fluent English

CPR certification

Computer data entry experience

Education

Graduate of an accredited program for Certified Medical Assistants

High school diploma

Current nursing license in Iowa/Illinois

Job description

• Area of Interest: Allied Health

• FTE/Hours per pay period: 1.0

• Department: IMPACT - WL

• Shift: Monday - Friday, 7am - 3pm (with some flexibility needed)

• Job ID: 164334

Overview

Certified Medical Assistant (CMA) - Hospitalist IMPACT Team

Waterloo IMPACT Team

Full-time, Monday - Friday, 7am - 3pm (potential for 5pm occassionally)

This position is part of our Hospitalist IMPACT team. This nurse wi ll be doing data entry in the form of MARS/TARS/vital, scanning of orders, triage calls and calling of orders.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

  With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

  And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

  Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Assist provider and other clinical staff with obtaining basic vital information , preparing patient for examination, treatment and minor surgical procedures , commensurate with training and education .

• Demonstrate competence in the skills necessary to carry out assigned duties.

• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.

• Document accurate information reading health concern and/or condition from patient or family member.

• Telephone data collection.

• Conduct follow up phone calls regarding patient’s health and progress as necessary.

• Administer medications by oral, IM, SQ or ID routes under the order of a provider or RN.

• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.

• Provide education to patients and families using the Teach-back method per protocols and guidelines .

• Place urinary catheters per protocol.

• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

• Provide information to appropriate regulatory agencies (i.e. health department).

• Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately .

• Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements

• Thorough ly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment .

• Thorough ly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.

• Be aware of what is happening in the clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

• Meet the department work schedule.

• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

• Maintain compliance with Personnel policies and procedures.

• Monitor environmental conditions in order to secure protected health information.

• Maintain regular and consistent attendance at work.

• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office

Qualifications

• Graduate of an accredited program for Licensed Practical Nurses or Certified Medical Assitants

• High school diploma required if work is performed in a complex CLIA lab.

• Current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse.

• Meets educational/competency requirements per policy.

• Previous clinical experience in a medical office preferred.

• Computer data entry experience.

• Mandatory Reporter certification.

• CPR certification.

• Strong interpersonal skills.

• Strong computer skills.

• Ability to work as a team member.

• Ability to understand and apply guidelines, policies and procedures

• Able to write, read, comprehend and speak fluent English.

• Strong verbal and written communication skills.