Certified Medical Assistant

The NATIVE Project; Spokane (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

100% Employer-Paid Medical

Dental Benefits

Life Insurance

Childcare/Wellness Allowance

Job summary

The NATIVE Project is seeking a Certified Medical Assistant to join its medical team in Spokane. The MA will support providers with clinical procedures, patient education, charting, and clinic flow while delivering culturally respectful care in a multidisciplinary setting.

Requirements include WA DOH Medical Assisting license, AAMP program completion, BLS/CPR, and at least 3 years of experience in community health or hospital settings. Outstanding communication and teamwork are essential.

Qualifications

• Completion of an accredited AAMP program and proof of WA DOH Medical Assisting license plus BLS/CPR certification.
• Minimum of 3 years of experience in a community health or hospital setting.
• Excellent customer service and strong written and oral communication skills.
• Ability to work well in a multidisciplinary team and multitask effectively.
• Must pass criminal background, OIG check, and pre-employment UA/BA.

Responsibilities

• Establishes a compassionate environment and supports patients and families using a holistic approach.
• Greets patients, escorts to exam rooms, and informs them of delays during visits.
• Prepares patients for providers and assists with procedures and exams.
• Performs phlebotomy, lab procedures, injections and immunizations as directed.
• Keeps exam rooms clean, stocked, and ready for patients; sterilizes instruments.
• Assists with patient education and answer/route calls and inquiries.
• Maintains patient records accurately and supports scheduling and prior authorization processes.
• Performs health screenings as required and supports clinic workflow.

Skills

Compassion

Customer service

Team player

Multi-tasking

Medical terminology

CPR/AED certified

Communication skills

Education

AAMP program completion

WA DOH Medical Assisting license

Tools

Basic computer skills

Job description

Title: Certified Medical Assistant

Department: Medical

Supervisor: Clinic Director

Benefits: 100% Employer-Paid Medical, Dental Benefits, Life Insurance, $400 Monthly Childcare/Wellness Allowance, and More!

Status: Full Time

About The NATIVE Project

The NATIVE Project is a nonprofit, community-based health and wellness organization serving all people, with a special focus on Native American/Alaska Native families. We provide comprehensive medical, dental, behavioral health, and youth services rooted in Indigenous values of respect, compassion, and community.

Position Summary

The Medical Assistant (MA) plays an essential role in supporting patient care within a multidisciplinary team environment. The MA assists providers with clinical procedures, patient education, charting, and overall clinic flow—ensuring a welcoming, culturally respectful, and efficient experience for all patients.

Duties and Responsibilities

• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families using “Sacred Hospitality.”
• Greets a variety of patients and escorts them to the exam room; informs patients of time delays throughout the visit.
• Prepares patients for provider(s); anticipates needs of provider(s) to maintain efficient patient flow.
• Performs phlebotomy and laboratory procedures as directed by provider(s).
• Performs and documents injections and immunizations.
• Ensures exam rooms are clean, stocked, and ready for patients.
• Cleans, prepares, and sterilizes instruments.
• Assists the provider with procedures and exams.
• Assists with patient education.
• Answering phone calls, directing the calls as required, and handling all queries.
• Assists with prior authorization.
• Takes patient vitals and prepares appointments for the medical provider.
• Maintain patient records containing pertinent, accurate and rules.
• Perform all Federal/State Prevention Health screening.

Education

Completion of an accredited AAMP program. Must have proof of a Certified Washington State Department of Health license in Medical Assisting. Maintain Basic Life Support (BLS/CPR) Certification. Requires a minimum of 3 years of experience in a community health or hospital setting.

Other Skills

Excellent customer service, oral and written communication skills required. Compassion for patients is required. Must be able to work well in a team setting. Ability to multitask with the ability to anticipate future needs. Basic computer user skills required. Medical terminology and accurate spelling ability required. CPR/AED certified for a Health Care Provider. Possesses critical working knowledge of current lifestyles and patient outcomes. Must successfully pass a criminal background check, OIG check, and a pre-employment UA/BA.

Physical Demands

Medical Assistants are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use their hands and arms. Climbing or balancing occurs less than one-third of the time, while stooping, kneeling, or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds. MAs must be able to travel and manage stress.

EEO STATEMENT

The NATIVE Project provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, The NATIVE Project complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. Under Title VII of EEOC, Indian Preference will be given to applicants who meet all minimum qualifications.