Certified Medical Assistant

County of Shasta; Redding (CA); On-site; USD 37,000 - 48,000; Full time

Job summary

County of Shasta HHSA Behavioral Health and Social Services Branch seeks an assistant to support licensed medical staff in an outpatient clinic. Under direct supervision, you assist with examinations, treatment, and patient care in a community health setting.

Ideal candidate has experience with severe mental illness, strong written and verbal communication, and can document in the electronic health record. Duties include intake tasks, refills processing, and coordinating with a multidisciplinary

Qualifications

• The ideal candidate will have experience working with individuals with severe and persistent mental illness.
• The candidate will have good written and verbal communication skills.

Responsibilities

• Prepares patients for examination procedures, including interviewing patients to obtain basic medical information, recording patient’s medical history, and taking and recording vital signs, weight, and height data.
• Administers limited intradermal, subcutaneous, or intramuscular injections; processes medication refills including reviewing the chart to ensure accuracy, documentation is current, and patients have seen a provider within the appropriate amount of time; submits medication refill requests.

Job description

THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH

ORAL EXAM IS TENTATIVELY SCHEDULED FOR DECEMBER 2026

SEE SPECIAL REQUIREMENTS SECTION REGARDING POSSESSION OF A VALID DRIVER’S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: DECEMBER 09, 2026, AT 5:00 PM

SALARY INFORMATION

$3,360 - $4,288 APPROXIMATE MONTHLY* / $19.38 - $24.74 APPROXIMATE HOURLY*

This position is in the United Public Employees of California – Professional bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small‑town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Behavioral Health & Social Services Branch is dedicated to improving the well‑being of our community through comprehensive mental health services and essential social services to adults, children, and families. By integrating both behavioral health and social support services, we strive to build a healthier community by ensuring individuals have the resources they need to achieve stability and wholeness.

Children’s Services encompass the services that help ensure children’s mental and physical well‑being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on services to support people eighteen and older. Adult mental health services include outpatient mental health care, 24‑hour crisis stabilization services for people at risk of hospitalization, 24‑hour crisis line, social rehabilitation residential services, long‑term placement services and referrals to local non‑profit organizations that provide additional services. This branch also provides Adult Protective Services to follow‑up on elder abuse reports. In‑Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In‑Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.

ABOUT THE POSITION

Under the direct supervision of a licensed registered nurse, assists licensed medical staff in the examination, treatment, and care of patients at an outpatient clinic.

DISTINGUISHING CHARACTERISTICS

Positions in this class work under the technical guidance of a licensed physician while assisting physicians, physician assistants, nurse practitioners, and nurses by providing basic administrative, clerical, and technical supportive services to patient care in an outpatient clinic. These positions are characterized by the performance of various front and back clinic office duties and patient care services that do not require diagnosis or treatment, tasks that are invasive, or tasks that require a medical evaluation or assessment. Incumbents work in accordance with the department’s standardized procedures and scope of practice and training protocols established by the State under the Medical Board of California.

IDEAL CANDIDATE

The ideal candidate will have experience working with individuals with severe and persistent mental illness. The candidate will have good written and verbal communication skills in order to effectively participate in the multi‑disciplinary nature of services provided to our consumers. The ideal candidate will contribute positively to our site culture. An ideal candidate will also possess the skills required to complete electronic health record documentation in a timely and quality manner; experience in utilizing electronic heath record systems is preferred. Possess critical thinking skills as well as the clinical knowledge required to process refill requests per guidelines. All employees of the HHSA Behavioral Health and Social Services Branch are committed to the vision of engaging individuals, families, and communities to protect and improve health and wellbeing. This is accomplished through putting into action the Agency’s values of Collaboration, Adaptability, Respect, and Excellence.

Duties may include, but are not limited to, the following:

Prepares patients for examination procedures, including interviewing patients to obtain basic medical information, recording patient’s medical history, and taking and recording vital signs, weight, and height data; administers limited intradermal, subcutaneous, or intramuscular injections; processes medication refills including reviewing the chart to ensure accuracy, documentation is current, and patients have seen a provider within the appropriate amount of time; submits medication refill