Certified Medical Assistant

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Health Programs, Inc. in Berkshire County, MA is seeking a Certified Medical Assistant (CMA) to support providers and patients in a busy community health setting.

The CMA collaborates with physicians, nurses, and staff; travel to CHP practices may be required to deliver patient-centered care. Weekend shifts could be part of the schedule, with a focus on accurate vital signs, intake, and exam support.

Qualifications

• CMA certification required; CPR certification preferred.
• Willingness to travel to CHP practices across Berkshire County.
• Weekend availability may be required.
• Maintain a welcoming, patient-centered approach.

Responsibilities

• Welcome and escort patients to exam rooms and prepare for visits.
• Perform EKGs, collect lab requests, label specimens, and restock rooms.
• Administer vaccines if CMA and maintain certification.
• Manage service profiles, answer calls, and handle clerical tasks.
• Pre-register patients, triage, and coordinate follow-up appointments.
• Review clinical competencies annually and keep CPR current.

Skills

Interpersonal skills

Team collaboration

Professionalism

Education

Certified Medical Assistant (CMA) certification

Job description

Community Health Programs | Berkshire County, MA

About Chp

Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.

THE ROLE

The Certified Medical Assistant (CMA) collaborates with and assists patients, physicians, nurse practitioners, registered nurses, and licensed practical nurses in executing the CHP mission and vision. The desired candidate has a pleasant and welcoming personality and is willing to travel to CHP's various practices in Berkshire County, if needed. This position may require some weekends. The Certified Medical Assistant contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

What You'll Do

• Welcome and escort patients to exam room; prepare patient for visit; accurately obtain and record patient's vital signs; perform patient intake to assist provider in directing patient care per written protocol; assist providers with exams, diagnostic or therapeutic procedures, as requested; direct patient following the visit.
• May perform EKGs on selected patients; prepare laboratory requests and ensure accurate labels and records on all specimens; deliver specimens to designated area; retrieve lab results and x-ray reports; clean and restock exams rooms following a visit as needed.
• Vaccine administration (only if CMA) and maintain professional certification/registration.
• Change/update service profiles to accommodate providers scheduling needs; answer, screen, and route outside calls as necessary; supply information to callers and record messages; perform clerical duties as requested; communicate with outside agencies as directed by provider.
• Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to provide backup patient services and reception duties.
• Have clinical protocols/competencies reviewed yearly by supervising RN or clinical trainer; maintain CPR certification.

What You Bring

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance