Certified Medical Assistant

Community Health Programs, Inc.; Lee (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Community Health Programs in Berkshire County, MA is seeking a Certified Medical Assistant (CMA) to support physicians, nurses, and patients with kindness and professionalism. The role involves welcoming patients, assisting with exams, taking vital signs, and coordinating care according to written protocols.

The CMA may travel to CHP practices in the county and, on occasion, assist during weekends. Candidates should be patient-centered, able to work as part of a collaborative team, keep CPR

Qualifications

• Pleasant, welcoming personality.
• Willing to travel to CHP practices in Berkshire County as needed.

Responsibilities

• Escort patients to exam rooms and prepare for visits; record vital signs and assist provider per protocol.
• May perform EKGs and manage lab requests; ensure proper labeling and specimen handling.
• Administer vaccines (as CMA) and maintain professional certification/registration.
• Update service profiles to accommodate scheduling needs; answer calls and perform clerical duties.
• Pre-register patients at scheduling; triage per protocol and ensure follow-up as directed by care plan.
• Annual CPR certification and adherence to clinical protocols reviewed by supervising RN.

Skills

Interpersonal skills

Job description

Community Health Programs | Berkshire County, MA

About Chp

Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.

THE ROLE

The Certified Medical Assistant (CMA) collaborates with and assists patients, physicians, nurse practitioners, registered nurses, and licensed practical nurses in executing the CHP mission and vision. The desired candidate has a pleasant and welcoming personality and is willing to travel to CHP's various practices in Berkshire County, if needed. This position may require some weekends. The Certified Medical Assistant contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

What You'll Do

• Welcome and escort patients to exam room; prepare patient for visit; accurately obtain and record patient's vital signs; perform patient intake to assist provider in directing patient care per written protocol; assist providers with exams, diagnostic or therapeutic procedures, as requested; direct patient following the visit.
• May perform EKGs on selected patients; prepare laboratory requests and ensure accurate labels and records on all specimens; deliver specimens to designated area; retrieve lab results and x-ray reports; clean and restock exams rooms following a visit as needed.
• Vaccine administration (only if CMA) and maintain professional certification/registration.
• Change/update service profiles to accommodate providers scheduling needs; answer, screen, and route outside calls as necessary; supply information to callers and record messages; perform clerical duties as requested; communicate with outside agencies as directed by provider.
• Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to provide backup patient services and reception duties.
• Have clinical protocols/competencies reviewed yearly by supervising RN or clinical trainer; maintain CPR certification.

What You Bring

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance