Certified Medical Assistant

AdventHealth; Orange City (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Well-being resources

Mental Health resources and support

Pet benefits

Job summary

AdventHealth in Orange City, Florida is seeking a Medical Assistant to educate patients, coordinate care across the continuum, and support front desk operations. The role includes scheduling, patient intake, and ensuring complete medical records for visits.

You will assist with vital signs, medication reconciliation, and post-visit follow-ups while collaborating with RN Case Manager and Providers in a team-based environment. Strong English communication required.

Qualifications

• Knowledge of chronic disease management.
• Empathetic nature with top-tier service orientation.
• Driven to improve member outcomes.
• Knowledgeable in member advocacy and navigating complex systems.
• Able to manage the member’s entire care plan with RN guidance.
• Able to function in a team-based environment.
• Able to support health needs of the member.
• Able to build trust with patients and teammates.
• Effective English communication for job duties.
• Experience with computers required.
• Participates in daily team huddles.
• Administer medications and conduct vital signs and point-of-care testing as ordered.
• Other duties as assigned.
• Guest relations or customer service experience preferred.

Responsibilities

• Educates members on their care team and coordinates care across the continuum.
• Schedules appointments and referrals; supports daily clinic operations.
• Answers phone calls and assists front desk inquiries.
• Maintains the clinical space and reviews patient records for history.
• Performs initial health screens and intake for new members.
• Obtains and reviews medical records to ensure comprehensive history.
• Manages RAF reviews and prepares for patient visits.
• Welcomes patients and provides tours; distributes welcome packets.
• Ensures medical records are available during visits and conducts post-visit follow‑ups.
• Performs screenings and tests as ordered; supports check-out processes.

Skills

Chronic disease management

Empathetic service

Patient advocacy

Care coordination

Team collaboration

Medical terminology

Electronic health records

English reading/writing

Computer literacy

Communication

Education

Technical/Vocational School

Medical Assistant Program

CMA/CCMA or CMAC or RMA or NCMA or CCMA or NRCMA Certification

Tools

EHR systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

926 Saxon Blvd

City:

Orange City

State:

Florida

Postal Code:

32763

Job Description:

Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals. Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space. Communicates through various digital channels to support patient care. Performs initial health screens and intake for new members. Obtains and reviews old medical records to ensure comprehensive patient history. Identifies care gaps and orders necessary screening tests. Confirms appointments and provides instructions to patients. Conducts pre‑visit RAF reviews to prepare for patient visits. Welcomes patients, provides tours of the practice, and reviews welcome packets. Ensures all medical records are available for office visits. Performs needed screenings and orders appropriate tests during visits. Conducts intra‑visit RAF reviews to assess patient needs. Reviews quality metrics, performs vitals, screenings, and medication reconciliation. Manages the check‑out process with patients and conducts post‑visit follow‑up calls. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of chronic disease management [Required]
• Empathetic nature and a distinct ability to consistently provide top tier service. [Required]
• Driven by passionate desire to enhance and improve member outcomes. [Required]
• Knowledgeable in member advocacy and navigating complex systems. [Required]
• Responsible for managing the member’s entire care plan with the guidance of the RN Case Manager and Provider. [Required]
• Ability to function and assist others in a team‑based environment. [Required]
• Ability to support and navigate the health needs of the member. [Required]
• Ability to build trust, rapport and work in a supportive way. [Required]
• Ability to collaborate with entire team to meet the needs for the patient. [Required]
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements. [Required]
• Experience with computers required. [Required]
• Actively participates in daily team huddles. [Required]
• Administer medications, perform vital signs, ECG’s, and various point of care testing per providers orders. [Required]
• Other duties as assigned. [Required]
• Experience in guest relations or customer service [Preferred]

Education:

• Technical/Vocational School [Required]

Field of Study:

• Graduate of a Medical Assistant Program

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.