Bilingual Certified Medical Assistant

AdventHealth; Florida; On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Oviedo, Florida is seeking a Medical Assistant to educate and coordinate patient care across the continuum. Responsibilities include scheduling, front desk support, medical record review, and communicating across channels to support patient care.

The role requires a Medical Assistant program completion, BLS certification, and strong English communication. Day shift, full-time position with benefits and a focus on patient-centered care.

Qualifications

• Technical/Vocational School completed; Medical Assistant program completed or equivalent.
• BLS certification required; CMA/CMAC/RMA/NCMA/CCMA/NRCMA or equivalent certification required.

Responsibilities

• Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals.
• Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space.
• Communicates through various channels to support patient care.
• Performs initial health screens and intake for new members.
• Obtains and reviews old medical records to ensure comprehensive patient history.
• Identifies care gaps and orders necessary screening tests.
• Confirms appointments and provides instructions to patients.
• Conducts pre-visit RAF reviews to prepare for patient visits.
• Welcomes patients, provides tours, and reviews welcome packets.
• Ensures all medical records are available for office visits.
• Performs needed screenings and orders tests during visits.
• Conducts intra-visit RAF reviews to assess patient needs.
• Reviews quality metrics, performs vitals and medication reconciliation.
• Manages the check-out process and conducts post-visit follow-up calls.
• Other duties as assigned.
• Experience in guest relations or customer service preferred.

Skills

Chronic disease knowledge

Empathy

Member advocacy

Team-based care

English communication

Computer literacy

Patient education

Vitals & screenings

Medical terminology

Education

Technical/Vocational School

Medical Assistant Program

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

1665 W Broadway St

City:

Oviedo

State:

Florida

Postal Code:

32765

Job Description:

*Monday to Friday 8:00am-5:00pm*

*Spanish speaking candidates preferred*

Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals.Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space. Communicates through various digital channels to support patient care. Performs initial health screens and intake for new members. Obtains and reviews old medical records to ensure comprehensive patient history. Identifies care gaps and orders necessary screening tests. Confirms appointments and provides instructions to patients. Conducts pre-visit RAF reviews to prepare for patient visits. Welcomes patients, provides tours of the practice, and reviews welcome packets. Ensures all medical records are available for office visits. Performs needed screenings and orders appropriate tests during visits. Conducts intra-visit RAF reviews to assess patient needs. Reviews quality metrics, performs vitals, screenings, and medication reconciliation. Manages the check-out process with patients and conducts post-visit follow-up calls.Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of chronic disease management [Required]
• Empathetic nature and a distinct ability to consistently provide top tier service. [Required]
• Driven by passionate desire to enhance and improve member outcomes. [Required]
• Knowledgeable in member advocacy and navigating complex systems. [Required]
• Responsible for managing the member’s entire care plan with the guidance of the RN Case Manager and Provider. [Required]
• Ability to function and assist others in a team-based environment. [Required]
• Ability to support and navigate the health needs of the member. [Required]
• Ability to build trust, rapport and work in a supportive way. [Required]
• Ability to collaborate with entire team to meet the needs for the patient. [Required]
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements. [Required]
• Experience with computers required. [Required]
• Actively participates in daily team huddles. [Required]
• Administer medications, perform vital signs, ECG’s, and various point of care testing per providers orders. [Required]
• Other duties as assigned. [Required]
• Experience in guest relations or customer service [Preferred]

Education:

• Technical/Vocational School [Required]

Field of Study:

• Graduate of a Medical Assistant Program

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]

Physical Requirements:

Physical Requirements -https://tinyurl.com/msy4mja2

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.